Opening Pokerstars tables within TableTracker

Discuss and learn how to use TableTracker for table selection and NoteTracker for taking automated notes.

Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators

Re: Opening Pokerstars tables within TableTracker

Postby WhiteRider » Thu Mar 05, 2015 4:23 am

Thanks for updating us. Since PT4 needs to interact with your sites they need to be configured to run as administrator for full functionality.
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Re: Opening Pokerstars tables within TableTracker

Postby chr_tz » Mon Apr 13, 2015 8:44 am

Hi, I seem to have the same issue, Table Tracker not openning pokerstars tables even though I am openning the client through TT and there seems to be no conflict with the lobby preferences. Any ideas? DO I need to run Pokerstars client as admin as well? How do I do that?

EDIT: Playing on Pokerstars.eu client

Thanx in advance
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Re: Opening Pokerstars tables within TableTracker

Postby kraada » Mon Apr 13, 2015 11:48 am

What operating system are you using?
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Re: Opening Pokerstars tables within TableTracker

Postby triplef » Mon Apr 13, 2015 3:04 pm

i have same issu on .com and not an admin issue.. it works 1% of the time, else it goes to the new lobby
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Re: Opening Pokerstars tables within TableTracker

Postby kraada » Mon Apr 13, 2015 4:36 pm

In that case please restart PT4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file - that will help us figure out what is going on here and get it fixed for you. You can find that file by clicking File --> Show User Data Folder in the main PT4 window - the file we need is the text file called PokerTracker4 that is in that folder.
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Re: Opening Pokerstars tables within TableTracker

Postby triplef » Mon Apr 13, 2015 5:35 pm

will do... lalso i noticed after last pt update, table tracker returns shit or almost nothing and real fast, and your results are so cached that nothing is relevant by the time we poll... any idea as well ?\
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Re: Opening Pokerstars tables within TableTracker

Postby WhiteRider » Tue Apr 14, 2015 3:15 am

Data from TableTracker PokerStars searches are currently matching pretty well for me, so if you're having a problem please open a Support Ticket as suggested above so that we can investigate further.
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