Crashing since update

[beatz]

yes i am using a iMac. i don't not play omaha tournaments. crashes when importing hand duplicates i copied and pasted the text file in the report

[kraada]

You can find your ticket numbers on your My Support Tickets page under Item.

[Paulis1992]

i have the same issue, also mac user with newest version of mac

[kraada]

Please do the same then. The more tickets we can get on this issue the better.

[Gabesaurus]

Same problem

[Gabesaurus]

I am playing tournaments and as soon as I try to “get hands while playing” PT4 closes.

[AfricSpb]

Same problem

[WhiteRider]

Please update to v4.13.3 and let us know whether or not that resolves the problem for you?

PT4 Download Page

[JLlama]

I am having the same problem. Imports freeze when I try to stop them, and during play import about 2 hands per min.

I am on a mac, I have not played Omaha tournaments. I don't know how to start with logging enabled (no start menu, option not found elsewhere.)

I uploaded my 2 most recent log files on the support page, but I wasn't generated a ticket number, was just brought back to the support page screen.

In the meantime I replaced my version with 3.1.1, hopefully it's functional.

[JLlama]

Please update to v4.13.3 and let us know whether or not that resolves the problem for you?

PT4 Download Page

to be clear, this problem didn't start until this update AFAIK.