PT4 hud not working properly with stars

[Rob_10108]

Hi there, seems to be a new bug with pt4 and stars.. atleast on my comp anyway.

It keeps freezing on the last hand pop up:
http://gyazo.com/09131c1c2e95730e810f840566823d64

Stats aren't coordinated with the right player on some tables... this does happen to me periodically, but hasnt corrected it self like it normally does. Also weird how it shows my lifteime time stats and not my tournament stats:
http://gyazo.com/4543b0048b2c2b17c20ed62ed76a3bc6

These problems seem to just be only stars, other sites are fine

[Rob_10108]

also when new tables pop up it is taking literally 15 min to get any kind of hud up at all...

Popups are also very slow to load (1 min)

[Rob_10108]

also, when i am moved tables, the previous tables stat will stay on the table unless i close pt4/reopen

sorry for multiple posts, just tyring to give as much info as possible

[Rob_10108]

now all stats are doing this on half the tables i do have stats on these ppl... what is going on today

http://gyazo.com/76b2b1f402321f8e0d406c4b96e5d23f

[Rob_10108]

and using a ton of cpu mem now too... never had this problem before have 8gb memory on ssd drive

http://gyazo.com/35247d47e369aad9e94c6abd603224ac

[kraada]

Please restart PT4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file - that will help us figure out what is going on here and get it fixed for you. You can find that file by clicking File --> Show User Data Folder in the main PT4 window - the file we need is the text file called PokerTracker4 that is in that folder.