HUD disappears after Space change

[Blacksus]

Hey guys,
I recently got a MacBook and I love playing Poker on it. However, my HUD disappears when I go to another space. For example, my poker table is open and in the space beside it is Safari. If I move to safari and back to the table, the HUD is gone. If I go to PT and restart the HUD, it comes back. However, I wish it would just stay.
It might just be the way it is because of some apple restrictions or something, but I don't know. Is it normal, do you experience the same ? Is there any workaround ?
Im playing at pokerstars. My PT4 is up to date and im running OS X 10.10.4 on my early 2015 MacBook Pro Retina.
Thanks for any help

[WhiteRider]

We have a few rare reports of this, but we haven't been able to reproduce it. Please open a Support Ticket about the problem and we'll link you to our system so that you get a notification if/when we're able to address this, but in the meantime if this affects you you will need to avoid switching Spaces while you play.

[Blacksus]

Thank you for the quick reply I'll open the ticket, hopefully it'll be solved one day. I change spaces a lot during play so I don't get bored and make bad decisions. So I guess I'll just restart the HUD more often Since the mac is just a couple of days old, I might as well reset it to see if it solves it.
Thanks for the help, I believe you can close this thread

[Blacksus]

One thing I just noticed: It only seems to disappear if I change the spaces directly (3 finger swipe left/right). If I go to mission control (3 finger up) and then swype left to the other space and then back the same way via mission control, the hud is still there.Once i bust this turney I will reset my SSD and report back. Got some other problems with other apps anyway

[kraada]

That's a useful distinction! Please make sure you note it in your ticket as well.

[Blacksus]

Will do ! After formating the SSD and reinstalling OS X it seems to work perfectly now. I'll go on and install my apps to see if one of those might have been the problem. Happy it works for now !

[Blacksus]

Okay this may sounds weird but I believe Adobe After Effects, or anything that comes with it, is the bad boy here. After its installation the HUD disappeared again. I uninstalled it completely and the hud stays. I will install it again to see if im able to reproduce it to be certain.

[Blacksus]

I guess that wasn't it, must have been a coincidence. The problem appears and disappears as it wishes. However, I recorded a video. When I switch slowly you can see how the HUD is on the other Space. But if I really move to it, its not there. Anyway, I believe the video explains it best. This is really bugging me, but I guess I've tried all I can and have to live with it for now
https://www.youtube.com/watch?v=0ZCvOeTJ1ig&feature=youtu.be

[Blacksus]

I wish editing would be possible here for a longer period of time I also found out that swiping TO the table is the problem, not swiping away from it. Here is how I found out:
Leave the table via mission control and go back with 3 finger swipe: Hud is gone.
Leave the table via 3 finger swipe and go back with mission control: Hud is there.
Im just gonna post anything I found out and link this to the ticket

Edit: Also, once the hud is gone and I go to the space without the table and move back via mission control, its there again. This means you can imagine that the HUD moves always to the space I am not on, changing spaces while I swipe to the one Im not on. Its basically trolling me.

[kraada]

Thanks for doing this research! That's extremely helpful.