Wrong time zone

Experiencing technical difficulties? Think you've found a problem with PokerTracker 3? Report it here.

Moderator: Moderators

Wrong time zone

Postby Polynx » Sat May 24, 2008 4:17 am

The session history is +4h from local time, is it a known bug ?
Site : Ongame, local time : UTC+1 / UTC+2
Polynx
 
Posts: 13
Joined: Thu May 22, 2008 4:42 am

Re: Wrong time zone

Postby WhiteRider » Sat May 24, 2008 5:13 am

No, times should be converted to your local timezone.
Does the hand histories have the correct time in them?
Is this for every session, or just one?
Do you have sessions from any other sites?
WhiteRider
Moderator
 
Posts: 54018
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: Wrong time zone

Postby Polynx » Sat May 24, 2008 5:38 pm

Time is correct in the hand history of the site:
Main P4-68289665-596, commencée à 23/05/2008 22:20 (GMT+2)
but not in the hand history of PT3:
hand #P4-68289665-596 Table Keelung, 23 May 2008 8:20 PM ET

8:20PM is the right hour but in UTC. All the hands have the same problem.
In the .db file generated by the site I can see a lot of (GMT+2) strings in hands headers.
Unfortunately I do not have any session from an other site.
Does it helps ?
Polynx
 
Posts: 13
Joined: Thu May 22, 2008 4:42 am

Re: Wrong time zone

Postby WhiteRider » Sat May 24, 2008 6:03 pm

It looks like the hand history files are not in English.
I don't know if it's true for OnGame, but for most sites PT3 needs the HH to be in English. I wonder if it may be missing the information because of the language?
Does anyone else using OnGame have this problem?
WhiteRider
Moderator
 
Posts: 54018
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: Wrong time zone

Postby Polynx » Sat May 24, 2008 6:20 pm

When I look at the .db file from where PT3 gets the hands, I can see the following string (non-ascii characters removed):
P4-68289665-596 Polynx May 23, 2008 22:17:14 (GMT+2)Keelung May 23, 2008 22:17:16 (GMT+2)

I think that the french text are only generated in the report of the site application.
Polynx
 
Posts: 13
Joined: Thu May 22, 2008 4:42 am

Re: Wrong time zone

Postby WhiteRider » Sun May 25, 2008 4:16 am

OK, if you could create a small DB file (delete or move the existing one, play a few hands) and zip it and attach to the Support system then we can investigate. Please link to this thread and give details about your local time zone and the problem. Thanks.
WhiteRider
Moderator
 
Posts: 54018
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK


Return to Technical Support / Bug Reports [Read Only]

Who is online

Users browsing this forum: No registered users and 48 guests

cron
highfalutin