PT4 zoom in game hand 'mark' post update

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PT4 zoom in game hand 'mark' post update

Postby JJthefish » Tue Sep 01, 2015 4:16 pm

Hello,

I have noticed I cannot 'mark' hands for ZOOM since the update on all my zoom entries, excluding the 1st entry, which has full functionally. In order to be able to mark hands, I need to reset pokerstars AND PT4. I.e once the first entry has been closed i for timing out reasons I need to do the reset process again. If this is an update issue, that will take time resolve, is there a way to revert the PT4 update?
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Re: PT4 zoom in game hand 'mark' post update

Postby JJthefish » Tue Sep 01, 2015 4:23 pm

A further issue I have notices is, hero's HUD only gets displayed on my initial entry as-well.
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Re: PT4 zoom in game hand 'mark' post update

Postby kraada » Tue Sep 01, 2015 4:43 pm

I've seen a couple of reports on this behavior - it's something we are looking into. If you'd like to be kept up to date on these two issues, please create a support ticket so that we can link you to the appropriate bugs internally.
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Re: PT4 zoom in game hand 'mark' post update

Postby Ninja666 » Tue Sep 01, 2015 5:11 pm

Same here. Can't mark hands/.
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Re: PT4 zoom in game hand 'mark' post update

Postby JJthefish » Tue Sep 01, 2015 6:25 pm

sent ticket.

Is there a way to revert back to the old version of PT4 while this gets fixed?
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Re: PT4 zoom in game hand 'mark' post update

Postby kroonike » Wed Sep 02, 2015 3:03 am

Absolutely same behaviour for me, sent ticket/logs yesterday
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Re: PT4 zoom in game hand 'mark' post update

Postby WhiteRider » Wed Sep 02, 2015 3:13 am

Zoom will not work at all in the previous version due to the change by PokerStars, but you can download v4.14 here if you wish.
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Re: PT4 zoom in game hand 'mark' post update

Postby Ninja666 » Wed Sep 02, 2015 5:24 am

WhiteRider wrote:Zoom will not work at all in the previous version due to the change by PokerStars, but you can download v4.14 here if you wish.


will it work in the future or it will not work just now?
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Re: PT4 zoom in game hand 'mark' post update

Postby WhiteRider » Wed Sep 02, 2015 7:19 am

Zoom will no longer work with previous versions of PT4 since PokerStars made a change.
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