HUD not working with Pokerstars

[7castle]

Hi,

I have bought PT3, and HUD is not working. It is importing hands, I have small PT3 symbol on my tables, it shows last hands, but I get no stats.

I read FAQ, I have PS in english, I am importing hands, filters turned off, minimum hands is 1, I have only 1 database, translucency solid, and I have no idea what else could I do...

Please help.

[WhiteRider]

There are issues with the HUD, but you should see some stats at least.
Please reproduce the problem and submit your PokerTracker.log to the Support system , and link to this thread.

[7castle]

WhiteRider,

thanks for answer, I will do so. Could you just clarify what is PT.log? Is it my registration no?

[kraada]

No, the file in question is called PokerTracker.log and is located in C:\Program Files\PokerTracker 3\ and it may appear as a text file to you. You can find a tutorial on enabling logging here.