general and hands tabs do not show the same number of hands

Experiencing technical difficulties? Think you've found a problem with PokerTracker 3? Report it here.

Moderator: Moderators

general and hands tabs do not show the same number of hands

Postby kceler » Sat May 31, 2008 8:00 am

In the last 2 sessions, playing ipoker and everest cash games at the same time, I do not have the same number of hands showing in the hands and the general tabs. The hands tab seems to have all hands, while about 1/4 is missing in the general tab.
kceler
 
Posts: 2
Joined: Fri May 23, 2008 9:43 am

Re: general and hands tabs do not show the same number of hands

Postby WhiteRider » Sat May 31, 2008 9:48 am

Do you have an alias set?
There is a problem with importing hands to the secondary alias/player ID which can mean hands don't show up properly - they should all be there though (as you can see on the hands tab). Unaliasing should cause them all to show again.
I think this may be caused by creating an alias while an import is running - did you maybe do that?
WhiteRider
Moderator
 
Posts: 54018
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: general and hands tabs do not show the same number of hands

Postby kceler » Sat May 31, 2008 10:25 am

ipoker and everest are alias of my original poker account on pokerstars. The aliases were created while converting PT 2 DB if i remember well.
kceler
 
Posts: 2
Joined: Fri May 23, 2008 9:43 am

Re: general and hands tabs do not show the same number of hands

Postby WhiteRider » Sat May 31, 2008 11:49 am

Try unaliasing, and re-alias while NOT importing. If you see a similar problem again after that please report it. thanks.
WhiteRider
Moderator
 
Posts: 54018
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK


Return to Technical Support / Bug Reports [Read Only]

Who is online

Users browsing this forum: No registered users and 57 guests

cron
highfalutin