issue with postgres

Questions and discussion about PokerTracker 4 for Windows

Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators

Re: issue with postgres

Postby oldwolf » Wed Jan 13, 2016 6:21 pm

kraada wrote:If it's not in the list, PostgreSQL was not successfully installed. Please try uninstalling and reinstalling PostgreSQL one more time per our guides here and make a note of any error messages you receive.


ok great it's working, i finally create a new database and PT4 works

i have another last question : is there any possibility to restore the data i loose when i uninstalled postgres ?
thank you very much
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Re: issue with postgres

Postby opm » Wed Jan 13, 2016 6:38 pm

@ kraada: Is it possible to rescue/save my hhs some how? Then I would just reinstall postgreSQL if thats easier? :/
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Re: issue with postgres

Postby kraada » Thu Jan 14, 2016 8:27 am

Follow the steps here then try again.
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Re: issue with postgres

Postby oldwolf » Thu Jan 14, 2016 9:37 am

kraada wrote:Follow the steps here then try again.

is it for me or for opm ?
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Re: issue with postgres

Postby opm » Thu Jan 14, 2016 12:39 pm

I think its for me. By the way kraada, I have used format C because I freaked out about this error. Then PT4 was working one time, I installed all other software I need and now I am getting again this "Unable to login to database (postgres)..." error. :cry:

I will follow your link now for TCP/IP
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Re: issue with postgres

Postby opm » Thu Jan 14, 2016 12:48 pm

oldwolf wrote:
kraada wrote:Follow the steps here then try again.

is it for me or for opm ?


@oldwolf: its for me :)

Image

Still getting this ...


And here this errors after trying to start the postgresql thing:
Image

Postmaster.id already exists. (even tho I deleted it and restarted comp) TIPP says: is another Postermaster-Process already running?

Image

In this folder.. Postmaster is already running ...

Image

Taking too much time...
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Re: issue with postgres

Postby kraada » Thu Jan 14, 2016 1:41 pm

That was for opm. oldwolf, the easiest thing to do for you now is to reimport your hands. If you don't have them your site may be able to send them to you.

opm, did you use a different password or port when installing PostgreSQL? That error is saying PostgreSQL is running so it may just be an issue with logging in. If you changed the password on PostgreSQL's installation you'll need to change the password in PT4 to match in order for PT4 to be able to log in to the database.
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Re: issue with postgres

Postby opm » Thu Jan 14, 2016 1:52 pm

Well after setting up windows etc. I downloaded PT4 and it downloaded postgreSQL 9.3 from your servers or so during setup. I thought "okay.. who cares about the version I just do it the way PT4 wants it". I did just kept the "dbpass" as password this time.. but ofc PT4 is using the same. When I have to option to click on Configure during the error, its already entried "password: dbpass, localhost, 5432 ..etc."

So no I did not really change the password, I reinstalled everything and still get the same error, just that my password is now the standard password.

BTW: Now it says couldnt create TCP/IP Sockets again, + too much time

Maybe I should DL Win 10 and hope for the best? I think I gonna do that ...
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Re: issue with postgres

Postby oldwolf » Thu Jan 14, 2016 2:08 pm

great, thanks a lot for the help
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Re: issue with postgres

Postby kraada » Thu Jan 14, 2016 2:11 pm

opm: I'm using Win10 and haven't had any troubles. If you're going to make the jump might as well try now (just make a backup of your hand history files just in case) rather than trying to fix it and upgrading later and potentially introducing more problems.
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