Problem with new release 4.14.14

Questions and discussion about PokerTracker 4 for Windows

Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators

Problem with new release 4.14.14

Postby irishyank12 » Wed Apr 27, 2016 8:29 pm

Hi, I am experiencing two problems with the new update that I am hoping you will be able to resolve.

1.  Notetracker - The box in the top left of each players HUD that tracks the specific hands people play - for example: Called 3bet in position (xxx) and it gives a range of hands.  This is no longer there.  I depend on this, so I am hoping that it wasn't deleted with the new update.

2.  The two boxes on the top of the HUD.  The ones that you can lock and save layout, or mark hands, etc. - I also use this to mark hands throughout a session.  It is no longer there.

I am looking forward to hearing responses.
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Re: Problem with new release 4.14.14

Postby WhiteRider » Thu Apr 28, 2016 3:18 am

There were some changes to the Hud to make it work better with Windows magnification on high resolution screens, but it shouldn't affect any specific elements of the Hud. Does the rest of the Hud still look OK?
If you have the table right at the top of the screen, or maximized, please try moving it down a little and see if the PT-icon appears.

Please tell us what operating system you have, and if you're using Windows tell us if you have magnification enabled and what it's set to?
What site(s) do you play at?
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Re: Problem with new release 4.14.14

Postby WhiteRider » Thu Apr 28, 2016 3:43 am

Are you using a Mac? I'm seeing that behaviour there and I will let the development team know so that we can get this fixed ASAP.

In the meantime you can revert to v4.14.13 here:
https://www.pokertracker.com/products/P ... .14.14.dmg (Mac)
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Re: Problem with new release 4.14.14

Postby GR05381 » Thu Apr 28, 2016 12:06 pm

WhiteRider wrote:Are you using a Mac? I'm seeing that behaviour there and I will let the development team know so that we can get this fixed ASAP.

In the meantime you can revert to v4.14.13 here:
https://www.pokertracker.com/products/P ... .14.14.dmg (Mac)


I´m using a Mac and have this issues too.
Thanx in advance
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Re: Problem with new release 4.14.14

Postby GR05381 » Thu Apr 28, 2016 12:14 pm

Please help me to find the the previous version, the link you posted was the 4.14.14. version.

ty :-)
G
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Re: Problem with new release 4.14.14

Postby TimThompson » Thu Apr 28, 2016 12:36 pm

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Re: Problem with new release 4.14.14

Postby Medasa » Thu Apr 28, 2016 12:38 pm

I got the same problem the icons of pt4 in all tables including Replayer is not show it anymore I got OSX 10.11.4
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Re: Problem with new release 4.14.14

Postby kraada » Thu Apr 28, 2016 1:04 pm

We are aware and working on this issue. Hopefully we will put out 4.14.15 shortly to resolve it. In the meantime it is safe to downgrade to 4.14.13 linked above.
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Re: Problem with new release 4.14.14

Postby GR05381 » Fri Apr 29, 2016 2:48 am

kraada wrote:We are aware and working on this issue. Hopefully we will put out 4.14.15 shortly to resolve it. In the meantime it is safe to downgrade to 4.14.13 linked above.



It´s fixed…:D

ty
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