fegra wrote:Same problem after updating italian pokerstars client. Import is set in english, already checked. i opened Ticket #212938
You will be automatically notified via that ticket once the new version with the fix is available.
georges026 wrote:I checked it un other forum and they told me there is more people with the same problem, I think its on mac players who updated the pokerstars client.
PokerStars.IT & PokerStars.ES have just updated their client and modified the hand history file encoding which has broken the ability to import these hands into PokerTracker. If you open a
support ticket and quote reference #6211 we can automatically notify you when an update is available.