PT4 Start to lag after start Hand Import in Mac

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PT4 Start to lag after start Hand Import in Mac

Postby rjsn91 » Sun Jul 09, 2017 11:17 am

Hi! Recently Ive bough a Macbook pro 2015, retina display, i5 2.3Gz, 8GB Ram.
?
Ive installed PT4, and everything was fine till I started importing hands. When the Hud in on the table, the table gets very laggy, even with only one.

I use Coffe HU hud.

Is the problem from my computer that hasnt enought power to use PT4? or maybe its some configuration that I need to change?

Thanks in advance and keep up the great work!
rjsn91
 
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Re: PT4 Start to lag after start Hand Import in Mac

Postby Flag_Hippo » Sun Jul 09, 2017 1:45 pm

So we can investigate that for you please enable logging, reproduce the problem and then send us your PokerTracker4.log file in a Support Ticket:

Guide: How to Create & Submit a PokerTracker4.log File
Flag_Hippo
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