Note caddy's stats not showing

NoteCaddy for PokerTracker 4. Information is power!

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Re: Note caddy's stats not showing

Postby TunaMac » Fri Dec 08, 2017 11:03 am

Guys, I have a problem identical to as described by Sip2 user above. Have you found a solution? Pls share it if any available. ty.
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Re: Note caddy's stats not showing

Postby SretiCentV » Fri Dec 08, 2017 11:03 am

Thank you for the clarification. I did see one log that showed errors in the part of NC that attempts to translate the variable to the actual range and now version 2.7.0.17 does attempt a fix. If this doesn't fix it for you please submit a ticket to the PT4 system with your logs
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Re: Note caddy's stats not showing

Postby Sip2 » Fri Dec 08, 2017 7:38 pm

2.7.0.17 we are where we were supplying more logs! (=
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Re: Note caddy's stats not showing

Postby abs2000 » Sat Dec 09, 2017 6:23 pm

SretiCentV wrote:If this doesn't fix it for you please submit a ticket to the PT4 system with your logs

How do I get those logs?
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Re: Note caddy's stats not showing

Postby Sip2 » Sat Dec 09, 2017 8:59 pm

The latest advice of support team helped me with my problem a bit. The thing that caused .stats not to show was the player filter. I got players filtered 2 , 3, 3-6 so it caused problems.
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Re: Note caddy's stats not showing

Postby WhiteRider » Mon Dec 11, 2017 4:22 am

abs2000 wrote:
SretiCentV wrote:If this doesn't fix it for you please submit a ticket to the PT4 system with your logs

How do I get those logs?

The logs are in:
C:\Users\[windows_login]\AppData\Local\PokerTracker 4\Data\AppsData\Tm90ZUNhZGR5\NoteCaddyLogs
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Re: Note caddy's stats not showing

Postby rparker0321 » Mon Dec 18, 2017 3:33 am

Playing on Winning. note caddy HUD not showing up
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