NoteCaddy not opening

[hvayr]

Hello. I updated PT4, signed up for NoteCaddy and it was installed. Everything seemed to go fine, no error messages. But now when I click NoteCaddy under Pokertracker+, nothing happens. I've tried rebooting PT and PC, but doesn't seem to work. I'm using postgres 9.3.

[hvayr]

I am blind... You can remove this thread, everything works.

[richard_hopkins]

How did you fix your problem?
If I press the either "Show NoteCaddy" or "Open NoteCaddy report" in my PokerTracker+ menu nothing at all happens other than my CPU goes to 50%.
Once I saw a menu setup screen from the "Show NoteCaddy" but never since!

[SretiCentV]

Did you complete the setup wizard and install an ultimate pack? It is very strange that this is happening but I'd need to see a log file to get some insight as to what is causing it. Please submit a ticket with your log file and I will try to get this resolved quickly https://www.pokertracker.com/guides/PT4 ... -log-files

[richard_hopkins]

Thanks,
I submitted a ticket [316459]with logfiles.

Did you complete the setup wizard and install an ultimate pack? It is very strange that this is happening but I'd need to see a log file to get some insight as to what is causing it. Please submit a ticket with your log file and I will try to get this resolved quickly https://www.pokertracker.com/guides/PT4 ... -log-files