POSTgres problem

Questions and discussion about PokerTracker 4 for Windows

Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators

Re: POSTgres problem

Postby Flag_Hippo » Mon Mar 05, 2018 7:36 pm

Was the postmaster.pid file in your C:\postgreSQL\data folder? If it is delete it, reboot and try starting PokerTracker 4 again. If not then click your Windows Start button then type the following command:

services.msc 

and click on it when it appears. Do you see the PostgreSQL service in the list? Is it started, or can you start it? If the PostgreSQL service is listed but not starting then open the Event Viewer (in the same way - if you type 'event' you should see it). In the top left section, expand "Windows Logs" and click on "Application". Do you see any recent errors in the top center section for PostgreSQL? If you do let us know what they say. I had also already recommended that you upgrade from PostgreSQL v8.4 but ideally you would want to reconnect to PostgreSQL v8.4 so you can backup your poker data before upgrading.
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Re: POSTgres problem

Postby benjamin.chalot » Tue Mar 06, 2018 1:38 pm

I rebooted and started pt4 without success.
The postmaster.pid file still doesnt appear.

I cannot start postgre in the service tab :
psql service.png
psql service.png (6.43 KiB) Viewed 1297 times


I did find (a lot) of error messages in the events tab :
psql event.png


PS : 'no space left on device' : i have 40Go left on the C drive and even more on the hard disk D.
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Re: POSTgres problem

Postby Flag_Hippo » Tue Mar 06, 2018 2:10 pm

The error from your event viewer is from nearly a month ago so are there any more recent errors i.e. in the last few days? If there are what do they say?
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Re: POSTgres problem

Postby benjamin.chalot » Tue Mar 06, 2018 10:20 pm

No, first error appears from the 28/02
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Re: POSTgres problem

Postby Flag_Hippo » Wed Mar 07, 2018 6:45 am

So we can assist further please open a Support Ticket, with a link to this thread, requesting remote assistance.
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Re: POSTgres problem

Postby benjamin.chalot » Wed Mar 07, 2018 9:20 am

Okay

Done :)
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