Help :D

[zewlak93]

Hello,
i dont know until now everything was good a suddenly... pls help

[Flag_Hippo]

Please do this:

1. Confirm where your PostgreSQL is, probably here:

/Library/PostgreSQL/x.y

"x.y" will be two numbers such as "8.4", "9.0", etc.

2. Open a terminal in "Utilities". In the terminal window copy/paste this:

sudo rm /Library/PostgreSQL/x.y/data/postmaster.pid

Substitute the "x.y" in that command with the numbers you noted in #1.

You want to delete "postmaster.pid" so answer "y" if the command finds it.

3. Next reboot, press/hold the "Alt/Option" key while starting PokerTracker 4 to enable logging and if PokerTracker 4 starts with the same error message send us these files in a Support Ticket:

--> /Users/{Mac Login}/Library/Application Support/PokerTracker 4/Logs/PokerTracker4.log

--> Your newest 3 or 4 PostgreSQL log files (look for "Mac" in the guide): Guide: PostgreSQL log files

[zewlak93]

Doesnt work ...

[Flag_Hippo]

Then please proceed to step 3 and send the requested files to us in a Support Ticket.