Questions and discussion about PokerTracker 4 for Windows
Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators
by detroitkid » Sat Apr 13, 2019 7:34 pm
Is there an area to comment on issues of the new Ignition support? I noticed that it does not detect a 9-handed game when 6 or fewer players are playing and therefore the HUD display is messed up then. Edit: this might be because I didn't have a default seat for 6-handed play set up.
-
detroitkid
-
- Posts: 155
- Joined: Fri Dec 26, 2008 11:38 pm
by Flag_Hippo » Sun Apr 14, 2019 7:00 am
We have a dedicated sub-forum for the Ignition Hand Grabber
here so if you are still having this issue please let us know.
-
Flag_Hippo
- Moderator
-
- Posts: 15135
- Joined: Tue Jan 31, 2012 7:50 am
by K_Jones4050 » Fri May 03, 2019 12:17 am
Hand grabber cannot find tables. I'm registered, opened pt 4 before opening tables. I have get hands while playing clicked. Maybe I'm missing something I have gotten a error SPADE that shows as the status sometimes. Not sure what is going on.
-
K_Jones4050
-
- Posts: 3
- Joined: Tue Nov 28, 2017 2:19 am
by WhiteRider » Fri May 03, 2019 2:18 am
Ignition have updated their software and we need to update the grabber to handle this change. The development team are working on this now. Once it's ready we'll be able to push out the fix as an automatic update, but if you want to receive a notification when this is done please open a
Support Ticket.
-
WhiteRider
- Moderator
-
- Posts: 54017
- Joined: Sat Jan 19, 2008 7:06 pm
- Location: UK
by WhiteRider » Fri May 03, 2019 9:10 am
The update has been pushed out now. Please close down both PT4 and your Ignition client, and restart PT4 first so that the grabber update can be downloaded and installed.
-
WhiteRider
- Moderator
-
- Posts: 54017
- Joined: Sat Jan 19, 2008 7:06 pm
- Location: UK
Return to PokerTracker 4
Users browsing this forum: No registered users and 19 guests