Help with error please: Unable to login to database

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Help with error please: Unable to login to database

Postby senorpooper » Mon Sep 16, 2019 2:12 pm

Full error is:
Unable to login to database (postgres). Reason: could not connect to server: No such file or directory Is the server running locally and accepting connections on Unix domain socket "/tmp/.s.PGSQL.5432"?

Not sure how to proceed. Please Help!
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Re: Help with error please: Unable to login to database

Postby Flag_Hippo » Mon Sep 16, 2019 2:38 pm

Is this a new install on your Mac? Or was everything working OK until now? Open "Applications -> Utilities -> Console" - do you see any errors relating to PostgreSQL there? Next go to "Applications -> Utilities -> Terminal", copy/paste the following and hit enter then paste the output here:

ps -ax | grep -i postgres
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Re: Help with error please: Unable to login to database

Postby senorpooper » Mon Sep 16, 2019 3:16 pm

I posted the output but it didn't change anything.

I'm getting this error from console: 9/16/19 11:09:02.927 AM SIMBL Agent[8993]: warning: failed to get scripting definition from /Applications/PostgreSQL 9.3/SQL Shell (psql).app; it may not be scriptable.
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Re: Help with error please: Unable to login to database

Postby senorpooper » Mon Sep 16, 2019 4:06 pm

Actually the output I got was : 9514 ttys000 0:00.00 grep -i postgres
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Re: Help with error please: Unable to login to database

Postby Flag_Hippo » Tue Sep 17, 2019 6:42 am

Thanks but you haven't answered my questions. If this is a new install follow this tutorial and then manually download and install PostgreSQL v9.3 available from here. Using a Mac administrator account or administrative privileges install that PostgreSQL and for the password boxes use "dbpass" (no quotes) which is what PokerTracker 4 uses by default. Provided PostgreSQL installs successfully reboot your computer and then try starting PokerTracker 4 again. If that doesn't work or if you have existing poker data then send us your PokerTracker and PostgreSQL log files in a Support Ticket:

Tutorial: Reporting A Problem
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