HUD not showing up - possible reason

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HUD not showing up - possible reason

Postby detroitkid » Fri Oct 11, 2019 8:03 pm

Ignition has a feature that when seated at an empty table, it will attempt to relocate you to a table with more players. Lately, I've noticed that when that relocation takes place, the HUD does not succeed in appearing.
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Re: HUD not showing up - possible reason

Postby Flag_Hippo » Sat Oct 12, 2019 5:44 am

That's a known issue. Open a Support Ticket if you want to be notified when a fix is available.
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Re: HUD not showing up - possible reason

Postby detroitkid » Sat Oct 12, 2019 7:41 pm

Don't new versions of the grabber automatically download?
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Re: HUD not showing up - possible reason

Postby Flag_Hippo » Sun Oct 13, 2019 1:32 pm

Yes but when a hand grabber update downloads you wouldn't know if it contained this specific fix or not. Furthermore some fixes may require a change be made to the core PokerTracker 4 program as well.
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Re: HUD not showing up - possible reason

Postby detroitkid » Mon Oct 14, 2019 6:48 pm

I haven't had a grabber update for months... Is there a way to check version and current version?
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Re: HUD not showing up - possible reason

Postby Flag_Hippo » Tue Oct 15, 2019 7:07 am

The current version is 1.0.13 which is displayed in the status window (PokerTracker + -> Ignition Hand Grabber -> Status).
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