Ignition Poker Tournaments

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Ignition Poker Tournaments

Postby slewkowicz » Mon Jun 08, 2020 4:05 pm

I used the Ignition Hand Grabber to import most of my hands from tournaments and it's worked quite well. However, in a couple of instances, I missed the real time import and had to import from Ignition hand histories. When I followed the instructions to do that, PT4 created some additional tournaments using the hand history imports. In 3 or 4 cases, P{4 created a Tournament Summary showing the entry fee, but no other information was present including any hands.

Is there any way to remove these incorrect tournaments? When I tried to identify them through a purge of hand histories, these empty tournaments do not show up. So, any suggestions you might have to handle this issue would be appreciated.

Thanks,
stan
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Re: Ignition Poker Tournaments

Postby Flag_Hippo » Tue Jun 09, 2020 5:36 am

Can you please compress those files you imported from and attach them to a Support Ticket so we can see if we can reproduce this and advise accordingly.
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