ACR Update - PT4 not collecting hands / Not seeing HUD

[pma_foyl]

ACR update this morning and now PT4 is not working at all on the SNGs. No HUD, no hand collecting, etc.

On the PLO cash games, it was putting up a HUD, but didn't appear to be collecting hands.

Anyone else having issues today?

Thanks

[Flag_Hippo]

WPN released an update which slightly changed their hand histories. Due to this change, PokerTracker was rejecting the hands as an invalid BB. We have resolved the issue and you can download and install the latest version with the fixes here:

macOS
PokerTracker v4.15.28 - Download

Any hands that you played which failed to import will need to be manually imported into PokerTracker via 'Play Poker -> Get Hands from Disk -> Select Directory'.

[svgr72]

WPN released an update which slightly changed their hand histories. Due to this change, PokerTracker was rejecting the hands as an invalid BB. We have resolved the issue and you can download and install the latest version with the fixes here:

macOS
PokerTracker v4.15.28 - Download

Any hands that you played which failed to import will need to be manually imported into PokerTracker via 'Play Poker -> Get Hands from Disk -> Select Directory'.

Any new releases for windows?

[Flag_Hippo]

Any new releases for windows?

PokerTracker v4.15.28 has now been officially released and can be accessed via the downloads page.