napes99 wrote:Derek, respectfully, compensating us with credits *only* for the days we've had issues is not satisfactory.
Derek mentioned that licenses would be extended for a period of time that was much longer than the downtime:
APerfect10 wrote:Compensation
If you are having trouble with the Ignition Hand Grabber due to these recent updates, please contact support and we will extend your license, free of charge, for much longer than the amount of time the software was not functioning properly.