PokerStars.it : Unrecognized game type error

[Markus0198]

I have the same problem, I tried to exit, update but nothing, I played a HORSE game and since then the HUD hasn't come up anymore

[yesuichen]

it's happening to all pokerstars.it users (but I think it's the same for .com) after the latest pokerstars update

[Apoc]

Hello, since the new update yesterday on pokerstars.it, pt4 doesn't recognize the hand history, please look into it.

[tolpi87]

Hello, since the new update yesterday on pokerstars.it, pt4 doesn't recognize the hand history, please look into it.

pokerstars.it replaced aams with adm...

[rivles92]

I'm also playin on pokerstars.it , after the update PT4 doesn't reconyze any cash game table/hand/HUD . "Error: PokerStars: Invalid date specified in hand history" , did you fix it?

[tolpi87]

before update pokerstars: PokerStars Hand #247602979286: Hold'em No Limit (€0.01/€0.02 EUR) [AAMS ID: M5B31303A5E705OI] - 2023/12/11 17:46:10 CET [2023/12/11 11:46:10 ET]
after update pokerstars: PokerStars Hand #247609496514: Hold'em No Limit (€0.02/€0.05 EUR) [ADM ID: M5B31303A60094FA] - 2023/12/11 22:43:38 CET [2023/12/11 16:43:38 ET]

replacing adm with aams with notebook imports correctly

[rivles92]

before update pokerstars: PokerStars Hand #247602979286: Hold'em No Limit (€0.01/€0.02 EUR) [AAMS ID: M5B31303A5E705OI] - 2023/12/11 17:46:10 CET [2023/12/11 11:46:10 ET]
after update pokerstars: PokerStars Hand #247609496514: Hold'em No Limit (€0.02/€0.05 EUR) [ADM ID: M5B31303A60094FA] - 2023/12/11 22:43:38 CET [2023/12/11 16:43:38 ET]

replacing adm with aams with notebook imports correctly

How i should replace this?

[aspirantepoker98]

I'm also playin on pokerstars.it , after the update PT4 doesn't reconyze any cash game table/hand/HUD . "Error: PokerStars: Invalid date specified in hand history" , did you fix it?

I too have the same problem

[sbloodys]

Same problem, how can we solve? How can we replace ADM with AAMS? We had to do this hand for hand or exist an instant process? Thanks

[Flag_Hippo]

We are aware of this issue. Please open a Support Ticket so we can notify you when an update is made available.