PT4 not recognizing Run It Twice tables on Pokerbaazi

[FlashDeath]

As the title suggests, PT4 seems to be working fine for normal tables but some of the tables are Run It Twice, and today I was playing one of those and I noticed after a while that it wasn't showing any HUDs on that table. I then realized that the small icon in the top center of the table that shows that the table has been recognized (and has options to unlock/lock layout and edit HUD profiles, etc) wasn't even there. So I take it that means it's not an issue with the converter that I'm using (Advanced Poker Tools' Pokerbaazi converter) and actually a PT4 issue? If this is because of something faulty on my end, please lemme know what and how to fix it. If not, then is the PT4 team aware of this issue already and working on fixing? Or is this news?

[Flag_Hippo]

That isn't a known issue so please turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next reproduce the problem by playing on one of these tables for a few hands and then attach your support bundle to a Support Ticket along with a screenshot of the table window and the hand history file for the table provided by the hand converter. The support bundle is created via the 'File -> Create Support Bundle' menu option in PokerTracker 4.

[jpvinod@hotmail.com]

Team, I am new here and please help me. How to configure PT4 for PokerBazzi poker site?

[Flag_Hippo]

PokerBaazi support requires a third-party hand converter to write the hand histories PokerTracker 4 needs to import hands and display a HUD.