Bovada Hand Tracker No Longer Working?

[iggyb]

Grab Hands While Playing feature was working.
Playing at Bovada using the Ingnition Hand Grabber App.
Then it stopped.
-- The Free Trial Period ran out at Ignition. So I purchased it. But, the hand grabber still isn't working now.

I also get the Low Memory message each time I start Poker Tracker.
I have tried shutting down as many Running Apps as a I could using Task Manager. Still get the message.

???

[Flag_Hippo]

I don't see a purchase of the Ignition Hand Grabber linked to your PokerTracker license. Please open a Support Ticket with details about your purchase and a member of the sales team can follow up with you. If you also attach a support bundle to the ticket we can check your logs regarding the Low Memory message you are receiving:

Tutorial: Reporting A Problem