Update 4.17 Problem

Questions and discussion about PokerTracker 4 for Windows

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Update 4.17 Problem

Postby Polaroid83 » Thu May 02, 2024 5:21 am

Hi! I had an old version of PostgreSQL I deleted and install the last one but now I'm facin with this problem.
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pt4 method 10 problem.png
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Re: Update 4.17 Problem

Postby Flag_Hippo » Thu May 02, 2024 6:05 am

PostgreSQL v12 is the current recommended version. Anything higher than that isn't currently supported.
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Re: Update 4.17 Problem

Postby Polaroid83 » Fri May 03, 2024 10:25 am

With the 15.7 version i had the same problem, insteed I try 9.x version and now works well.

The only thing that does not work is the HUD on the table. Hands importing works, the box is in every table but the players hud does not display...
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Re: Update 4.17 Problem

Postby Polaroid83 » Fri May 03, 2024 12:00 pm

If I could help someone I solve the problem de -selecting from the other databases.

Thanks for help me.
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pt4 hud solved.png
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Re: Update 4.17 Problem

Postby deLuxy » Mon May 06, 2024 9:40 am

Flag_Hippo wrote:PostgreSQL v12 is the current recommended version. Anything higher than that isn't currently supported.


Is support for newer version being worked on since v12.18 will be EOL 14 Nov 2024?
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Re: Update 4.17 Problem

Postby Flag_Hippo » Tue May 07, 2024 7:01 am

Support for newer PostgreSQL versions is planned for the release of PokerTracker v4.18.
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Re: Update 4.17 Problem

Postby the_jr2408 » Sat May 11, 2024 8:12 am

Hi there,

Release notes for Mac 4.17.14 release state “Added official support for PostgrSQL 14,15,16

This conflicts with your note above. I have just got a new Mac and installed v16 base on these notes but cannot connect. Are the release notes wrong?
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Re: Update 4.17 Problem

Postby the_jr2408 » Sat May 11, 2024 9:03 am

To clarify the above I am referring to the release notes from the download page:
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Re: Update 4.17 Problem

Postby Flag_Hippo » Sat May 11, 2024 10:12 am

Those notes were included in error and I've forwarded that so the reference can be removed. Support for those versions of PostgreSQL is planned for the release of PokerTracker v4.17.18.
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Re: Update 4.17 Problem

Postby the_jr2408 » Sat May 11, 2024 10:55 am

Flag_Hippo wrote:Those notes were included in error and I've forwarded that so the reference can be removed. Support for those versions of PostgreSQL is planned for the release of PokerTracker v4.17.18.


Thanks I will uninstall v16 and start again.
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