Missing CURRENT MONTH Stats

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Missing CURRENT MONTH Stats

Postby wallacedavidl » Wed Nov 06, 2024 4:50 pm

Hey Team -

When I click View Stats - Basic - By Date, I don't see the Stats for the Current Month. Please advise...

Respectfully,
David
wallacedavidl
 
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Re: Missing CURRENT MONTH Stats

Postby Flag_Hippo » Thu Nov 07, 2024 8:26 am

Are you seeing data for the current month in other reports? Do you have the correct player selected? Are you using any filters that would prevent data from appearing? So we can see what's going on here please attach screenshots of your entire PokerTracker 4 report windows either here or privately to a Support Ticket.
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Re: Missing CURRENT MONTH Stats

Postby wallacedavidl » Thu Nov 07, 2024 8:06 pm

Below is the requested Screenshot...
Attachments
Missing CURRNET MONTH Stats.jpg
wallacedavidl
 
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Re: Missing CURRENT MONTH Stats

Postby Flag_Hippo » Fri Nov 08, 2024 8:09 am

Thanks but you haven't addressed the questions I asked. Do you have the correct player selected for the report or not? You have an open ticket in our system where you mention playing on ACR but the player I see in your screenshot is an Ignition player so if the hands you have played in November were on a different poker site then you would need to select the correct player to see that data:

Guide: Changing the Active Player

If you want to see all of your poker data at the same time then you can create an alias:

Guide: Player Name Aliases
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Re: Missing CURRENT MONTH Stats

Postby wallacedavidl » Fri Nov 15, 2024 10:00 pm

Thanks for the solution.
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Posts: 46
Joined: Sat Aug 03, 2024 4:37 pm


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