My software seems to be fine in that the HUD is working and hands are being imported. However, my tournament results are not being recorded. Every tourney I enter is recorded as a loss even when I place in the money. What do I need to do to fix this?
I'm trying to import text files with my tournament results e-mailed from Stars, but when I save the text file in the Poker Tracker 3 folder, the file is not read when I try to manually import them. I've tried various text file formats, but none of them are working. Which text format do I use if I copy the tournament results using Word software?
Yes, just use notepad so you don't get any formatting.
I understand that this is quite high on the list of priorities once the HUD stability issues are ironed out. For now, there is also a workaround, see Tournaments FAQ.