Amount Won is different from amount won in graph

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Amount Won is different from amount won in graph

Postby suitedeule » Sat Jul 19, 2008 4:26 pm

the title basicly sums it up:
the amount won displayed in the player summary tab differs from the amount shown in the totla money won graph in the graphs tab (in my case -811 to -746 for this month or 2765 to 2833 total)
which one is right? can i fix this problem?
thanks
eule
suitedeule
 
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Re: Amount Won is different from amount won in graph

Postby WhiteRider » Sat Jul 19, 2008 4:34 pm

Are you using any filters?
The Summary tab is not affected by all filters (see the link that appears at the bottom of the General tab when you apply filters).
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Re: Amount Won is different from amount won in graph

Postby suitedeule » Sat Jul 19, 2008 5:20 pm

nope, no filters in use
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Re: Amount Won is different from amount won in graph

Postby WhiteRider » Sat Jul 19, 2008 5:22 pm

Do you ever play past midnight? Have you set "my day starts at" on the Settings window?
How many hands are reported in the different places? What do the other tabs report?
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Re: Amount Won is different from amount won in graph

Postby suitedeule » Sat Jul 19, 2008 6:32 pm

i have set 12midnight (but thats a great feature, thanks for pointing out, always had to change to "since..." when playing until after midnight)
hands are a little different (for whatever reason)player summary: 69072, graph: 69018
in position stats fe i get 69018 hands again, in the hands tab (display: starting hands) it shows 69004 hands (wtf..), sessions tab 69072 agian.. (really confused now ;) )
suitedeule
 
Posts: 14
Joined: Thu Jun 05, 2008 5:34 pm

Re: Amount Won is different from amount won in graph

Postby WhiteRider » Sun Jul 20, 2008 4:27 am

What version of PT3 are you running?
What site?
(Sorry, but I have to ask this - you're sure you have no filters set - click Clear and Refresh.)

Hands can occasionally be imported without hole cards even for 'hero', and this can lead to a difference in the 'Hands' tab, because it shows known starting hands.

I think there was an issue identified where the Graphs were retrieving the wrong stats, but I can't remember exactly why.
Please create a ticket on our Support system , and link to this thread.
Attach a few screenshots (zipped/compressed).
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Re: Amount Won is different from amount won in graph

Postby suitedeule » Sun Jul 20, 2008 6:23 am

ok i wrote a ticket, (cash game stats, party is that right? or database?)
im using v3.00beta14 and im playing on party poker, i attached a package of screenshots
suitedeule
 
Posts: 14
Joined: Thu Jun 05, 2008 5:34 pm

Re: Amount Won is different from amount won in graph

Postby WhiteRider » Sun Jul 20, 2008 6:27 am

That's fine - thanks.
Someone will get back to you.
WhiteRider
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