cache update

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Re: cache update

Postby asaffer » Fri Aug 29, 2008 10:45 pm

I also am getting the error message "The active database does not contain a populated cache"
I am running postgres 8.2 on windows XP

Desipte this error message the HUD, at least during a short test, seems to run fine. It is much faster to display stats and quicker overall than in b15.
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Re: cache update

Postby APerfect10 » Fri Aug 29, 2008 11:41 pm

Anyone that is having issues, please enable logging, reproduce the error message then send your PokerTracker.log file to us via the Support system and we should be able to resolve the issue on an individual case by case basis.

Best regards,

Derek
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Re: cache update

Postby domino66 » Sat Aug 30, 2008 12:56 am

Is the cache-building process working right for ANYBODY?
b/c I've got 10M+ HH DBs, and i don't want to go thru the 48 hr caching process if i'm only gonna have to do it again a few days later b/c the first time didn't work.
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Re: cache update

Postby booger » Sat Aug 30, 2008 1:52 am

Nobody likes to work on something for hours just to have to do it again but thats beta testing for you.
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Re: cache update

Postby pokerpro » Sat Aug 30, 2008 3:18 am

Initially, my attempts to update the cache were giving me a bunch of errors.

On the advice from support I did this:
Go Start->PostgreSQL->Configuration Files->Edit postgresql.conf
At the very bottom of this file add the following line:
zero_damaged_pages = on
File->Save. Then go Start->Programs->PostgreSQL->Reload Configurations.
This should resolve that issue. After the error has been resolved, it is recommended that you go back into your PostgreSQL config file and remove the line you just added.


I no longer obtained errors when updating the cache. I thought, problem solved -- cache updated with NO errors!!!!

But then when I left PT3 and came back in, a message popped up saying that I had to update my cache. So I did. Then I exited PT3 and came back in
and the same message came up. I have updated my cache several times with no errors, but it keeps on asking me to update it. I need to know if the message is erroneous or if the cache is still not actually updated.
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Re: cache update

Postby pkuiters » Sat Aug 30, 2008 5:51 am

Hi, I get the same error message, however when I go into the table, there is data sitting there. (I hope the HUD sees it)
In my case there are no tournament hands in my DB, so the message may come up because one table is empty.
When you split cash and tournament over DB's you may always get the message. (I'm just guessing here)

Cheers,

Peter
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Re: cache update

Postby pkuiters » Sat Aug 30, 2008 6:46 am

Hi, I just created a DB with both cash and tourney hands and it works fine. (i.e. no message that cache is empty)
Cheers, Peter
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Re: cache update

Postby WhiteRider » Sat Aug 30, 2008 6:53 am

Good spot.
The others having problems, do you have just one type of game in your DB, cash OR tournaments but not both?
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Re: cache update

Postby redcow » Sat Aug 30, 2008 7:35 am

I only have cash game hands in my databases, is there some sql table or file or whatever to check that normally gets created if the cache update works?
Last edited by redcow on Sat Aug 30, 2008 7:38 am, edited 2 times in total.
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Re: cache update

Postby pokerpro » Sat Aug 30, 2008 7:38 am

Just cash here, WR
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