PA HUD.... license server down?

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Re: PA HUD.... license server down?

Postby Satori100 » Sun Oct 12, 2008 12:03 am

What's the curent status on this issue? It's been down approximately 8 hours during prime-time for cash games and you can't even give us an update or an ETA? Are you actively working on this now?

Last post I saw was "we expect it up soon" over 6 hours ago. If I'd have know this was going to be down this long I would have went out and enjoyed my Saturday night instead of waiting. Problems happen, but you need to communicate to your customers way better than this.

Is PT3 employing this same registration verification strategy?
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Re: PA HUD.... license server down?

Postby ericholtman » Sun Oct 12, 2008 12:23 am

You can still play the cash games..... the poker sites are still up, you know.
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Re: PA HUD.... license server down?

Postby Satori100 » Sun Oct 12, 2008 12:31 am

Gee, thanks so much for your helpful post.

Maybe you can effectively play 16+ tables w/out HUD. If so, congratulations. I can't. That's why I paid for the software that currently isn't working... by the developers design no less.
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Re: PA HUD.... license server down?

Postby Cinthia » Sun Oct 12, 2008 4:49 am

Still no solution?? IT IS SO EASY:

If you can´t hold now a registration server up, then you MUST release a free registration version of PAH .
PAH doesn´t USES registration server to run, only for avoid piracy. And we paid for the software.

Send us the free version to our email.
Thanks in advance
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Re: PA HUD.... license server down?

Postby Leif » Sun Oct 12, 2008 10:52 am

I can see the old pokerace site www.pokeracesoftware.com is up (has been down while this has been going on).

Please.... do you have an ETA on when this problem is solved, days/weeks
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Re: PA HUD.... license server down?

Postby Leif » Sun Oct 12, 2008 11:58 am

It's been up for several hours, you have answered at the 2+2 forum.

Why no update at your own site ??
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Re: PA HUD.... license server down?

Postby WhiteRider » Sun Oct 12, 2008 1:47 pm

Sorry about the inconvenience everyone - we are in the process of moving things across to the new servers as they will be much more stable.
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Re: PA HUD.... license server down?

Postby zubs1aa » Sun Oct 12, 2008 4:28 pm

cvnpoka wrote:lol at the entitlement complex in this thread.



Actually- people are entitled to have a product that they pay for work. some might have come across a little high and mighty, but there have been a few problems in last 6 months or so where the server went down.

And other posters are correct that many/most licensing schemes for perpetual licenses don't go checking servers all the time.

I'm not dumping the product, but it appears that the methodology is having it's problems....that is a fair statement
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Re: PA HUD.... license server down?

Postby zubs1aa » Wed Oct 22, 2008 4:46 pm

any status update at all here? it's been quite some time!
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Re: PA HUD.... license server down?

Postby WhiteRider » Wed Oct 22, 2008 5:56 pm

The registration server has been running fine since these last posts. Are you still not able to connect?
I'm not sure whether the move to the new servers has been done yet.
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