Experiencing technical difficulties? Think you've found a problem with PokerTracker 3? Report it here.
Moderator: Moderators
by LFranzen » Wed Oct 15, 2008 8:37 am
WhiteRider wrote:Yes, Please
enable logging, reproduce the problem by playing a few hands on a single table and submit your PokerTracker.log and PokerTrackerHUD.log files (zip/compress them first, call it logs.zip) to the
Support system , and link to this thread in the reference field of the ticket so that we can investigate.
I opened a ticket four weeks ago when this still happened with beta 17. Isn't this reproducable with beta 18? Shall I open another ticket with a logfile created with beta 18?
Lio
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LFranzen
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by WhiteRider » Wed Oct 15, 2008 11:26 am
You should be using Build 3 now, but if you still have the problem, yes please create another log file and re-open your existing ticket.
Thanks.
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WhiteRider
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by LFranzen » Tue Nov 04, 2008 7:52 am
I've reopened my ticket 3 weeks ago with a log file created with build 3, but no reply yet.
What is the state of this problem? I am really missing this feature!
Lio
P.S.: no change in beta 19.
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LFranzen
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by kraada » Tue Nov 04, 2008 12:21 pm
If you'll PM me your ticket number I'll make sure your ticket is in the right place so that it can get looked at more quickly.
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kraada
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by LFranzen » Tue Nov 11, 2008 12:09 pm
Hero stats are working again for me now since beta20. I requested to close my ticket. Thanks!
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LFranzen
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