Unable to connect to the database

[toltec444]

Hello, I have just intalled the trial verison of pokertracker 3 and when I enter the password at the "Cinfigure the PostgreSQL server" window it sends me a message saying: "Unable to connect to the this database. Check the configuration."
What can I do?

Thanks in advance

[kraada]

Did you install PostgreSQL? Click Start --> Programs --> PostgreSQL --> Start Services to start the PostgreSQL service. If you don't see the "Start Services" link or the PostgreSQL folder then you don't have PostgreSQL installed and you will need to download and install PokerTracker 3 Build 3 with PostgreSQL from our download page.

If you have PostgreSQL installed, the default values are:
Server: localhost
Port: 5432
User: postgres
Password: dbpass

If this password does not work for you, you can disable password authentication by following the directions of this tutorial.

You may also want to try disabling your firewall as a misconfigured firewall can also give the error you are describing.

[toltec444]

You are right, it was not installed. But during the installation I got this error message:

Faied to run initdb: 1!
Please see the log file "C:\Programs\files\PostgreSQL\8.3\tmp\initdb.log

I am using windows vista in a notebook
thanks

[kraada]

This error message occurs as a result of an incompatibility between PostgreSQL 8.3 and Windows Vista. In order to install PostgreSQL successfully, you will need to install PostgreSQL 8.2.9. You can download PostgreSQL 8.2.9 via this link: PostgreSQL 8.2.9. Once you have downloaded the file, unzip it, and run "postgresql-8.2.msi". You will need to remember the password you enter for the postgres user for the initial configuration of PokerTracker 3, so make sure to write it down in a safe place.

[pokerboydean]

hi i hope someone can help me i have just bought the poker tracker 3 and when i instal it it tells me before i use poker tracker i need to install postresql would i like them to install it for me so i agree when setting up an error comes up saying failed to run initdb: 1! please see the logfile in c:/program files\postgresql\8.3\tmp\initdb.lognote you must read/copy this logfile before you click ok or it will be removed iam using a toshiba laptop windows xp please can someone help me thankyou i have tried everything that it says on here so does anyone no something different to get it working

[WhiteRider]

Please see this post:
viewtopic.php?f=17&t=9249#p42721