help with pt3

Experiencing technical difficulties? Think you've found a problem with PokerTracker 3? Report it here.

Moderator: Moderators

help with pt3

Postby zedjr » Sun Nov 23, 2008 4:11 am

My os array crashed and i re did my os array and then reinstalled postgresql 8.35.1 back onto where data drive was. IT seemed fine until i tried to export hand hisotires or do a vacuum or cluster. NOne of these functions now work and when i do a vacuum, analyze or cluster it sais there is a problem with header with the holdem hand hisotires table and it stops. What is going on. Cna i fix this adn how.
zedjr
 
Posts: 198
Joined: Mon Feb 04, 2008 6:28 pm

Re: help with pt3

Postby WhiteRider » Sun Nov 23, 2008 5:23 am

Try these, from the Database / Postgres FAQ..

There are two main reasons for this error. The first is a result of data corruption from a computer crash that requires reindexing your database. You can reindex your database from the PostgreSQL command prompt. Click Start --> Programs --> PostgreSQL --> Command prompt. At the prompt that appears, type “reindexdb -a” and hit enter. Be aware that if you have large databases this may take a while, so be patient and wait for it to finish.
(If the re-index doesn't work because you are not logged in as user 'postgres' enter: "reindexdb -U postgres -a").

The second reason for this error is a result of faulty hardware. You can set PostgreSQL to ignore these errors by clicking Start --> Programs --> PostgreSQL --> Configuration Files --> Edit postgresql.conf. In the configuration file that appears, go to the bottom of the file and add the text “zero_damaged_pages = on” on a new line and then save and close the file. Click Start --> Programs --> PostgreSQL --> Reload Configuration and PostgreSQL will ignore the damaged data. If you continue to have problems with that hard drive, you should consider replacing it.


If that doesn't help, post back and I'll get someone who knows more about postgres to take a look.
WhiteRider
Moderator
 
Posts: 54017
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: help with pt3

Postby zedjr » Sun Nov 23, 2008 7:18 am

this is 8.3.5.1 version . I start sql shell,, correct? once i do that i get dos box with line saying "server{localhost}:" with a waiting cursor. What do i do.
zedjr
 
Posts: 198
Joined: Mon Feb 04, 2008 6:28 pm

Re: help with pt3

Postby zedjr » Sun Nov 23, 2008 7:29 am

i think i am initiating command but i seem to keep getting line that sais syntax error at or near "reindexdb". I am on port 5433. do i need to make some otehr command. ALso arent i suppose to put a semicolon at end to execute command. please be specific if u can to fix this as i dont play around with sql every day.
zedjr
 
Posts: 198
Joined: Mon Feb 04, 2008 6:28 pm

Re: help with pt3

Postby WhiteRider » Sun Nov 23, 2008 10:34 am

Are you entering exactly..?
reindexdb -a
WhiteRider
Moderator
 
Posts: 54017
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: help with pt3

Postby zedjr » Sun Nov 23, 2008 12:33 pm

yes of course i am entering that exactly. have the newest version installed. 8.3.5.1 i think it is.
zedjr
 
Posts: 198
Joined: Mon Feb 04, 2008 6:28 pm

Re: help with pt3

Postby zedjr » Mon Nov 24, 2008 12:24 am

so i got ur first reply within and was expected anotehr besides just asking me if i did something like i said i did. IS that it. ARe there anymore replies as i cnat play until i fix this so i am jsut waiting and waiting . I play for a living so i guess this is aother day i should mark up to faulty pt3 app. and a misconcieved notion i was going to get this resolved.
zedjr
 
Posts: 198
Joined: Mon Feb 04, 2008 6:28 pm

Re: help with pt3

Postby WhiteRider » Mon Nov 24, 2008 5:11 am

Sorry, I asked one of the other support guys who knows more about postgres to look, but I didn't realise he was away for the day (it was sunday after all..).

I'll make sure you get some help today.
WhiteRider
Moderator
 
Posts: 54017
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: help with pt3

Postby zedjr » Mon Nov 24, 2008 5:38 am

are u sure i am going ot be able to fix this as restoring a backup doesnt work. I will have to use a pt2 backup and then export hh then reimport which is a pain inthe but but timeis money and need to get back online playing asap. THE hand hisotries are there as i can replay specific hand histories just teh table in teh databse for hand hisotries seem to be messed up. anyways i hope this can be fixed. thanks
Zedjr
zedjr
 
Posts: 198
Joined: Mon Feb 04, 2008 6:28 pm

Re: help with pt3

Postby WhiteRider » Mon Nov 24, 2008 6:18 am

Sorry, I don't know. The other support guys are in the US but should be online in a few hours.
I don't like the sound of not being able to restore your backup, though - is this a backup you made prior to the re-install? If you can't restore that, then that sounds like a problem with your new postgres install.
WhiteRider
Moderator
 
Posts: 54017
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Next

Return to Technical Support / Bug Reports [Read Only]

Who is online

Users browsing this forum: No registered users and 23 guests

cron