Beta 21 Released

General discussion of PokerTracker 3.

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Re: Beta 21 Released

Postby merkur33 » Wed Nov 26, 2008 10:42 am

advanced wrote:im trying the new beta 21 version
im testing the email import , i request 6 diferent tournament summaries from PS, and when clicking from "Import From Email" a new window appears but nothing happend

Same problem with me
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Re: Beta 21 Released

Postby redcow » Wed Nov 26, 2008 1:47 pm

What about the purging bug ? I mean is someone able to purge >100k hands without PT3 freezing? purge is an essential feature.... I got no response to my ticket, nor when a bug fix gets released... Shouldn be fixing bugs > new sites ? (your words).
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Re: Beta 21 Released

Postby WhiteRider » Wed Nov 26, 2008 2:44 pm

advanced wrote:im trying the new beta 21 version
im testing the email import , i request 6 diferent tournament summaries from PS, and when clicking from "Import From Email" a new window appears but nothing happend

So don't you see anything in the new window?
Please enable logging, reproduce the problem and submit your PokerTracker.log file to the Support system , and link to this thread in the reference field of the ticket so that we can investigate.
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Re: Beta 21 Released

Postby WhiteRider » Wed Nov 26, 2008 2:45 pm

sneg wrote:this beta does not work with ongame
beta 20 works normally

A couple of other users have reported this too.
What exactly isn't working? Is it importing hands?

Please enable logging, reproduce the problem by playing a few hands on a single table and submit your PokerTracker.log and PokerTrackerHUD.log files (zip/compress them first, call it logs.zip) to the Support system , and link to this thread in the reference field of the ticket so that we can investigate.
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Re: Beta 21 Released

Postby WhiteRider » Wed Nov 26, 2008 2:47 pm

redcow wrote:What about the purging bug ? I mean is someone able to purge >100k hands without PT3 freezing? purge is an essential feature.... I got no response to my ticket, nor when a bug fix gets released... Shouldn be fixing bugs > new sites ? (your words).

What is your ticket number? I'll check its status.
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Re: Beta 21 Released

Postby redcow » Wed Nov 26, 2008 2:50 pm

WhiteRider wrote:
redcow wrote:What about the purging bug ? I mean is someone able to purge >100k hands without PT3 freezing? purge is an essential feature.... I got no response to my ticket, nor when a bug fix gets released... Shouldn be fixing bugs > new sites ? (your words).

What is your ticket number? I'll check its status.


39450
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Re: Beta 21 Released

Postby Friis38 » Wed Nov 26, 2008 2:56 pm

I play a tournament at boss media and get this note when I starts PT3 :

PokerTracker cannot display the Hud on Boss Media tournament tables at this time because they cannot be uniquely identified.

??????
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Re: Beta 21 Released

Postby Ypsi » Wed Nov 26, 2008 3:33 pm

WhiteRider wrote:
sneg wrote:this beta does not work with ongame
beta 20 works normally

A couple of other users have reported this too.
What exactly isn't working? Is it importing hands?

Please enable logging, reproduce the problem by playing a few hands on a single table and submit your PokerTracker.log and PokerTrackerHUD.log files (zip/compress them first, call it logs.zip) to the Support system , and link to this thread in the reference field of the ticket so that we can investigate.


Beta 21 dont import any handhistory(cash und tourney) from ongame, i dont nead to play, i sumbitted my db file(ticket 41249). Where can i get beta 20 to downgrade ?
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Re: Beta 21 Released

Postby C70T5 » Wed Nov 26, 2008 4:31 pm

Ypsi wrote:
WhiteRider wrote:
sneg wrote:this beta does not work with ongame
beta 20 works normally

A couple of other users have reported this too.
What exactly isn't working? Is it importing hands?

Please enable logging, reproduce the problem by playing a few hands on a single table and submit your PokerTracker.log and PokerTrackerHUD.log files (zip/compress them first, call it logs.zip) to the Support system , and link to this thread in the reference field of the ticket so that we can investigate.


Beta 21 dont import any handhistory(cash und tourney) from ongame, i dont nead to play, i sumbitted my db file(ticket 41249). Where can i get beta 20 to downgrade ?


http://www.pokertracker.com/products/PT3/download.php?file=PT-Install-v3.00.b20.exe W/out PostgreSQL

http://www.pokertracker.com/products/PT3/download.php?file=PT-Install-v3.00.b20.pgsql.exe With PostgreSQL
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Re: Beta 21 Released

Postby WhiteRider » Wed Nov 26, 2008 4:40 pm

Friis38 wrote:I play a tournament at boss media and get this note when I starts PT3 :

PokerTracker cannot display the Hud on Boss Media tournament tables at this time because they cannot be uniquely identified.

??????

As far as I was aware, the HUD wouldn't work for tournaments at Boss Media. The release notes say it works for both, but I haven't been able to get it to work for tournaments either. I think this is probably a typo in the release notes, but I'm trying to find out for sure.
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