I have the hud working ( kinda)

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I have the hud working ( kinda)

Postby littleogre » Wed Dec 24, 2008 3:54 am

The jumbled stats problem seems to be exclusive to 6 max. it works fine at a fr table. Anyway it seems that it only uses hands that i have played while the hud was running. How to i get it to use my entire pt3 db ?
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Re: I have the hud working ( kinda)

Postby kraada » Wed Dec 24, 2008 12:00 pm

I'm a bit confused as to what's going on for you: if the stats are in the wrong location you can move them to the right location by right clicking and dragging them and then click PT Icon --> Save Layout and they'll appear in the same spot in the future.

If you want to have all stats displayed for all sizes of the table, click PT Icon --> Configure Statistics and go to the Hud Options tab and change the "Player Ranges" just to be 2 to 10. Whatever the players at the table are within the player range it shows stats from all hands within the range you have set. Most people prefer to only show full ring hands when at a full table and only 5 or 6 handed stats when 5 or 6 handed, hence the default setup. But you can set it there to whatever you would like.
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Re: I have the hud working ( kinda)

Postby littleogre » Wed Dec 24, 2008 7:11 pm

actually the stat boxes all show up in the chat box and when i try to drag them to the table they seem to hide behind the table.
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Re: I have the hud working ( kinda)

Postby WhiteRider » Thu Dec 25, 2008 7:19 am

What site are you playing at?
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Re: I have the hud working ( kinda)

Postby littleogre » Thu Dec 25, 2008 12:25 pm

cereus
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Re: I have the hud working ( kinda)

Postby WhiteRider » Fri Dec 26, 2008 6:14 am

Cereus HUD support is very new so there may well still be a few issues.
Are you using Absolute or Ultimate?

Are your tables being recognized as 6-max? Go to PT-icon -> Configure Stats and see what table size it says in the title bar?
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Re: I have the hud working ( kinda)

Postby littleogre » Fri Dec 26, 2008 5:18 pm

i play at ub. also if i undock chat the hud pop ups disapear
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Re: I have the hud working ( kinda)

Postby kraada » Fri Dec 26, 2008 5:25 pm

Do you have two monitors? I recall someone saying they got this behavior when their client was on a secondary monitor, so if you have a second monitor, try putting your client on the other monitor and see if that helps.
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Re: I have the hud working ( kinda)

Postby littleogre » Fri Dec 26, 2008 7:31 pm

only 1 monitor
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Re: I have the hud working ( kinda)

Postby kraada » Sat Dec 27, 2008 10:13 am

In that case, please enable logging (Configure --> Options --> Logging Enabled and restart PT3) and import while playing until you see this issue again then attach the C:\Program Files\PokerTracker 3\PokerTracker.log and C:\Program Files\PokerTracker 3\PokerTrackerHud.log files to a support ticket and we'll look into what could be causing this for you.
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