Beta 23 Released

General discussion of PokerTracker 3.

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Re: Beta 23 Released

Postby kraada » Tue Jan 06, 2009 12:15 pm

kaiser,

But if you uncheck that box you see the stats on all tables just the tables aren't flagged as the right limits?
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Re: Beta 23 Released

Postby kaisersoze » Tue Jan 06, 2009 12:21 pm

kraada wrote:kaiser,

But if you uncheck that box you see the stats on all tables just the tables aren't flagged as the right limits?


yes. I had to choose treat as 6max to adjust the stats. Before, i had the hud on all tables without problems.

The other thing without this box checked, when i imported before my hands was in NL, not in NL (6 max).
Now, i have one line with my NL (6max) hands.
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Re: Beta 23 Released

Postby kraada » Tue Jan 06, 2009 12:35 pm

Could you please enable logging (Configure --> Options --> Logging Enabled) and re-check AQTL and play on as few tables as possible to get the problem where you don't see stats showing on some of the tables. Then attach the C:\Program Files\PokerTracker 3\PokerTracker.log, C:\Program Files\PokerTracker 3\PokerTracker.log files, as well as the hand history and a screenshot so we can see which tables had stats and which didn't to a support ticket and we'll look into what's causing this for you.
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Re: Beta 23 Released

Postby kaisersoze » Tue Jan 06, 2009 1:07 pm

kraada wrote:Could you please enable logging (Configure --> Options --> Logging Enabled) and re-check AQTL and play on as few tables as possible to get the problem where you don't see stats showing on some of the tables. Then attach the C:\Program Files\PokerTracker 3\PokerTracker.log, C:\Program Files\PokerTracker 3\PokerTracker.log files, as well as the hand history and a screenshot so we can see which tables had stats and which didn't to a support ticket and we'll look into what's causing this for you.


The next time i play, i'll try to do this.
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Re: Beta 23 Released

Postby kraada » Tue Jan 06, 2009 1:13 pm

Thanks, we'd really appreciate it.
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Re: Beta 23 Released

Postby kaisersoze » Tue Jan 06, 2009 3:37 pm

kraada wrote:Thanks, we'd really appreciate it.


i sent it (screenshots, log files, hands history).

The problem is only when AQTL is checked.
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Re: Beta 23 Released

Postby kraada » Tue Jan 06, 2009 3:52 pm

Thanks, we'll look into it from here.
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Re: Beta 23 Released

Postby kaisersoze » Tue Jan 06, 2009 5:02 pm

Now, i have also problem without the AQTL checked.

The hud appear not as 6 max, so i do like always "treat as->treat as 6max". When i do this on some tables the hud doesn't re-appear. :(

Can you help me please ?
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Re: Beta 23 Released

Postby kraada » Tue Jan 06, 2009 5:51 pm

Perhaps the problem goes deeper than I thought. Please update your ticket to reflect this new information so that our lead developer knows that it causes problems now for you even when you're just using treat as 6max.
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Re: Beta 23 Released

Postby Thomas42 » Tue Jan 06, 2009 8:39 pm

advanced wrote:Also, a few times i got this error

this is a $16 9man sng, as you can see there is a "player 0" (10 players total), with no name and no stats
also when this error happend, there is always a REAL player with a sat seat won

Image


I get blank tourney/table types empty as well. It only happens when PT3 starts PostreSQL as well. When this happens I only need to quit and start PT3 again (leaving PostgreSQL running). I have never seen it happen in any other way.
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