New Release: 3.00 build 4

General discussion of PokerTracker 3.

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Re: New Release: 3.00 build 4

Postby kraada » Fri Feb 13, 2009 4:11 pm

If you reply to that ticket, WhiteRider will make sure you get taken care of.
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Re: New Release: 3.00 build 4

Postby makodim » Fri Feb 13, 2009 4:22 pm

if ticket have status "CLOSE", me can reply to that ticket ?
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Re: New Release: 3.00 build 4

Postby kraada » Fri Feb 13, 2009 4:49 pm

Yes, it should reopen the ticket. (If that doesn't work, send me a PM with the ticket number and I'll reopen it for you.)
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Re: New Release: 3.00 build 4

Postby mjr161 » Mon Feb 16, 2009 1:32 am

Can I get a timeline on Prima support and UB Legacy Support?
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Re: New Release: 3.00 build 4

Postby WhiteRider » Mon Feb 16, 2009 5:09 am

Pacific support will be in the next beta, which I expect to be released some time this week, along with several other much-requested features.
Development Roadmap

After that, Prima and Entraction will be added in the next couple of betas, but I don't know which order they will be added, or exactly when it will be.

I'm not sure of the status of Cereus legacy support, but if you have some hands that don't import please attach them to a ticket on our Support system and that will help us get full support added.
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Re: New Release: 3.00 build 4

Postby mjr161 » Mon Feb 16, 2009 8:25 am

Sigh, so we're looking at most likely 1m+ for Prima support... and god knows how long before I'll be able to see any of my pre 2009 UB hands.

I honestly cannot comprehend why a replayer hud comes before the rest of the smaller sites being supported. For those of us on UB, you've left us completely in the dark of HH's in the huds from any hand more than 60 days ago. In the meantime the focus has been on... a hud shown in the replayer. Honestly, being a former software developer myself... i just don't understand this logic.

It's been over a full year now since PT3 was announced I believe, and there is still no support for half the sites that a good amount of people play on. Why is it that a guy working part time in his basement in Canada can crank out site support and every feature imaginable in no time, but a team of full time developers finally have a stable version that supports 40% of the sites done after an entire year. The PT3 software is a nice piece of software and very professionally done, but come on please put down all these advanced requests that less than 1% of the purchasers actually use and add more site support.

I'm sorry, I don't mean to vent and I'm not one to normally criticize... but I don't think you can say my arguments are unfair.
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Re: New Release: 3.00 build 4

Postby Josh » Mon Feb 16, 2009 8:39 am

mjr161 wrote:Sigh, so we're looking at most likely 1m+ for Prima support... and god knows how long before I'll be able to see any of my pre 2009 UB hands.

I honestly cannot comprehend why a replayer hud comes before the rest of the smaller sites being supported. For those of us on UB, you've left us completely in the dark of HH's in the huds from any hand more than 60 days ago. In the meantime the focus has been on... a hud shown in the replayer. Honestly, being a former software developer myself... i just don't understand this logic.

It's been over a full year now since PT3 was announced I believe, and there is still no support for half the sites that a good amount of people play on. Why is it that a guy working part time in his basement in Canada can crank out site support and every feature imaginable in no time, but a team of full time developers finally have a stable version that supports 40% of the sites done after an entire year. The PT3 software is a nice piece of software and very professionally done, but come on please put down all these advanced requests that less than 1% of the purchasers actually use and add more site support.

I'm sorry, I don't mean to vent and I'm not one to normally criticize... but I don't think you can say my arguments are unfair.


Your arguments *are* unfair. First of all, you are wrong about "a guy". They have more than "a guy". They also have been developing their software for over a YEAR longer than PT3 has been in development. We're practically caught up with them in terms of features (not mentioning the advanced features we have that they don't). Being over a full year behind as far as development time goes, I think that is a good indication of where both software will be in another year. We also don't have a "team of full time developers." We are a small company. We are expanding our development team though, and very soon.

We have to balance our workload. PT3 supports sites that cover probably 90+% of the online poker market. We can't simply ignore that 90% of our user base and only focus on new sites. The new features are highly demanded. Moreso than new site support. That's why we chose to implement them first. However, we do plan on shifting focus to new site support after this next release.
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Re: New Release: 3.00 build 4

Postby mjr161 » Mon Feb 16, 2009 9:00 am

Josh wrote:They have more than "a guy"

I haven't touched base with Roy in months, so maybe they have added a guy to help out with the website or random graphics. From what I've been told by him though... he's the only developer. That certainly isn't something that someone would lie about while they're trying to sell a software package.

Josh wrote:PT3 supports sites that cover probably 90+% of the online poker market

You realize those 90% of players also play more than one or two sites right? I've been a full time high limit professional for the last 6 years and I play on every site. I count 11 sites installed on my machine at the moment. I'm not saying that's typical, but even though I play on Stars I also play on Merge, Bodog, Prima, and Crypto that you don't support. That's 4/11 that I can't get my hands imported into, and one more site that I can't get a hand more than 60 days old. Do you see why this would be a problem for a tax paying full time pro?

Josh wrote:We can't simply ignore that 90% of our user base and only focus on new sites.

90% of your users don't need 4bet stats in the hud. All I want is to see my p/l for my poker play... that should be basic. Allow the users to at least import the hands for now, build advanced filters and features later.

Josh wrote:However, we do plan on shifting focus to new site support after this next release.

This is good to hear. Would it be easier to write a UB hand converter for legacy hands, instead of writing support for a network that doesn't exist anymore?


I'm honestly not here to troll. I've purchased HEM and PT3, and am trying my absolute best to like PT3. I've moved over my HEM playing db to PT3, but this lack of site support and continued "that feature is upcoming" stall tactic is really turning me off. It's not just me either... I have at least a dozen people on my AIM list who rake 100k/year or more playing full time that need the things I metioned above. Most of them aren't technical and for the most part use PT3 to track their p/l with some minor hud use. When they come to me to ask me what do I think of PT3 and should they upgrade or buy HEM, what am I supposed to tell these people when they play on all the sites that I do?
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Re: New Release: 3.00 build 4

Postby Josh » Mon Feb 16, 2009 10:57 am

mjr161 wrote:
Josh wrote:They have more than "a guy"

I haven't touched base with Roy in months, so maybe they have added a guy to help out with the website or random graphics. From what I've been told by him though... he's the only developer. That certainly isn't something that someone would lie about while they're trying to sell a software package.

It's common knowledge that Roy partnered with Mike (who developed the RT Hud) in order to get a Hud into his software. Last I checked, Mike was still very active in the forums and, no doubt, development. Plugging in an existing Hud package that was developed and debugged for months will decrease development time. We didn't have that luxury. We had PA Hud, but the technology needed updating.

mjr161 wrote:
Josh wrote:PT3 supports sites that cover probably 90+% of the online poker market

You realize those 90% of players also play more than one or two sites right? I've been a full time high limit professional for the last 6 years and I play on every site. I count 11 sites installed on my machine at the moment. I'm not saying that's typical, but even though I play on Stars I also play on Merge, Bodog, Prima, and Crypto that you don't support. That's 4/11 that I can't get my hands imported into, and one more site that I can't get a hand more than 60 days old. Do you see why this would be a problem for a tax paying full time pro?

I'm not disagreeing with you that we need to add support, however, I think you overestimate the number of players who play more than one site. Most players do only play at one site, and those who play multiple, most of them play in the top sites that PT3 already support. However, in the next few months, the sites you want supported will be supported.

mjr161 wrote:
Josh wrote:We can't simply ignore that 90% of our user base and only focus on new sites.

90% of your users don't need 4bet stats in the hud. All I want is to see my p/l for my poker play... that should be basic. Allow the users to at least import the hands for now, build advanced filters and features later.

Like I said, it's a balancing act.

mjr161 wrote:
Josh wrote:However, we do plan on shifting focus to new site support after this next release.

This is good to hear. Would it be easier to write a UB hand converter for legacy hands, instead of writing support for a network that doesn't exist anymore?

It will be better to have native support in PT3.


mjr161 wrote:I'm honestly not here to troll. I've purchased HEM and PT3, and am trying my absolute best to like PT3. I've moved over my HEM playing db to PT3, but this lack of site support and continued "that feature is upcoming" stall tactic is really turning me off. It's not just me either... I have at least a dozen people on my AIM list who rake 100k/year or more playing full time that need the things I metioned above. Most of them aren't technical and for the most part use PT3 to track their p/l with some minor hud use. When they come to me to ask me what do I think of PT3 and should they upgrade or buy HEM, what am I supposed to tell these people when they play on all the sites that I do?

We are not stalling. Things take longer than expected. It's a common problem in software development. We are working hard to get all the features in that everyone wants, but it's a time consuming process. We have made great headway and things will only continue to get better as we expand our development team.
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Re: New Release: 3.00 build 4

Postby Chibiben » Tue Feb 17, 2009 11:29 am

"More Detail" screen similar to PT2



Good job! Can't wait for the new version to come out!
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