PT3 quits when clicking on FullTilt bar at import screen

Experiencing technical difficulties? Think you've found a problem with PokerTracker 3? Report it here.

Moderator: Moderators

PT3 quits when clicking on FullTilt bar at import screen

Postby uvorange » Fri May 15, 2009 11:30 am

This just happened today. Do I need a new patch or upgrade?
uvorange
 
Posts: 4
Joined: Wed Feb 25, 2009 12:43 am

Re: PT3 quits when clicking on FullTilt bar at import screen

Postby kraada » Fri May 15, 2009 12:07 pm

What version of PT3 are you running?
kraada
Moderator
 
Posts: 54431
Joined: Wed Mar 05, 2008 2:32 am
Location: NY

Re: PT3 quits when clicking on FullTilt bar at import screen

Postby uvorange » Fri May 15, 2009 3:36 pm

I have beta27
uvorange
 
Posts: 4
Joined: Wed Feb 25, 2009 12:43 am

Re: PT3 quits when clicking on FullTilt bar at import screen

Postby kraada » Fri May 15, 2009 4:00 pm

Try upgrading to Beta 27.1 (available on our download page) and see if that fixes things.

If it doesn't, please enable logging (Configure --> Options --> Logging Enabled and restart PT3) and reproduce this crash, then attach the C:\Program Files\PokerTracker 3\PokerTracker.log file to a support ticket and we'll look into what could be causing this for you.
kraada
Moderator
 
Posts: 54431
Joined: Wed Mar 05, 2008 2:32 am
Location: NY


Return to Technical Support / Bug Reports [Read Only]

Who is online

Users browsing this forum: No registered users and 34 guests

cron