Ultimate Bet Import Error: No dealer line found for game # 1

[bball44]

I started getting an error "No dealer line found for game # " about 2 days ago. It seems I get it whenever trying to import UB full ring cash HE games (no ante). Not sure what this is about, but it's also been leading to what seems to be a bigger sort of error having to do with an insert query of some sort that can't be performed. Import into Full tilt seems to be working fine.

Thanks.

[ptrack pat]

Install the latest patch...
http://www.pokertracker.com/products/PTH/download.php

[bball44]

I downloaded an ran the patch but started getting the error again after about an hour of play.

Thanks.

[ptrack pat]

Post the text of one of the hand histories that causes this error.

[bball44]

Here are two hands that just caused an error.

Stage #1479775781: Holdem Normal $2/$4 - 2009-06-15 00:43:09 (ET)
Table: DETROIT (Real Money) Seat #3 is the dealer
Seat 3 - BIG_ACE7 ($104.32 in chips)
Seat 6 - GOODTIMISLAND ($112.75 in chips)
Seat 7 - WHATTHEFLOP ($15.25 in chips)
Seat 8 - FARMST6196 ($129.50 in chips)
Seat 9 - ORONAR ($76.50 in chips)
Seat 1 - MAX_CHEEZ ($83.19 in chips)
Seat 2 - LUCKYBIRD333 ($96.50 in chips)
No small blind is posted due to player sit out
GOODTIMISLAND - Posts big blind $2
*** POCKET CARDS ***
Dealt to GOODTIMISLAND [3d 5s]
WHATTHEFLOP - Folds
FARMST6196 - Folds
ORONAR - Raises $4 to $4
MAX_CHEEZ - Folds
LUCKYBIRD333 - Folds
BIG_ACE7 - Folds
GOODTIMISLAND - Folds
ORONAR - returned ($2) : not called
*** SHOW DOWN ***
ORONAR - Does not show
ORONAR Collects $4 from main pot
*** SUMMARY ***
Total Pot($4)
Seat 1: MAX_CHEEZ Folded on the POCKET CARDS
Seat 2: LUCKYBIRD333 Folded on the POCKET CARDS
Seat 3: BIG_ACE7 (dealer) Folded on the POCKET CARDS
Seat 6: GOODTIMISLAND (big blind) Folded on the POCKET CARDS
Seat 7: WHATTHEFLOP Folded on the POCKET CARDS
Seat 8: FARMST6196 Folded on the POCKET CARDS
Seat 9: ORONAR collected Total ($4)



Stage #1479776345: Holdem Normal $2/$4 - 2009-06-15 00:43:30 (ET)
Table: DETROIT (Real Money) Seat #5 is the dead dealer
Seat 6 - GOODTIMISLAND ($110.75 in chips)
Seat 7 - WHATTHEFLOP ($15.25 in chips)
Seat 8 - FARMST6196 ($129.50 in chips)
Seat 9 - ORONAR ($78.50 in chips)
Seat 1 - MAX_CHEEZ ($83.19 in chips)
Seat 2 - LUCKYBIRD333 ($96.50 in chips)
Seat 3 - BIG_ACE7 ($104.32 in chips)
GOODTIMISLAND - Posts small blind $1
WHATTHEFLOP - Posts big blind $2
*** POCKET CARDS ***
Dealt to GOODTIMISLAND [10d 9d]
FARMST6196 - Folds
ORONAR - Raises $4 to $4
MAX_CHEEZ - Folds
LUCKYBIRD333 - Folds
BIG_ACE7 - Calls $4
GOODTIMISLAND - Folds
WHATTHEFLOP - Calls $2
*** FLOP *** [4s Ks 2h]
WHATTHEFLOP - Checks
ORONAR - Bets $2
BIG_ACE7 - Calls $2
WHATTHEFLOP - Calls $2
*** TURN *** [4s Ks 2h] [4h]
WHATTHEFLOP - Checks
ORONAR - Bets $4
BIG_ACE7 - Calls $4
WHATTHEFLOP - Folds
*** RIVER *** [4s Ks 2h 4h] [5s]
ORONAR - Bets $4
BIG_ACE7 - Calls $4
*** SHOW DOWN ***
ORONAR - Shows [As Kc] (Two Pair, kings and fours)
BIG_ACE7 - Mucks
ORONAR Collects $32.75 from main pot
*** SUMMARY ***
Total Pot($35) | Rake ($1.75) | Jackpot Rake ($0.50)
Board [4s Ks 2h 4h 5s]
Seat 1: MAX_CHEEZ Folded on the POCKET CARDS
Seat 2: LUCKYBIRD333 Folded on the POCKET CARDS
Seat 3: BIG_ACE7 HI: [Mucked] [Qd Qc]
Seat 6: GOODTIMISLAND (small blind) Folded on the POCKET CARDS
Seat 7: WHATTHEFLOP (big blind) Folded on the TURN
Seat 8: FARMST6196 Folded on the POCKET CARDS
Seat 9: ORONAR won Total ($32.75) HI:($32.75) with Two Pair, kings and fours [As Kc - B:Ks,P:Kc,B:4s,B:4h,P:As]

[ptrack pat]

Both of these hands loaded just fine for me. What is the version number listed in the main title bar of the PT2 window?

[bball44]

2.17.03j

[ptrack pat]

Install this "K" patch...
http://s217900936.onlinehome.us/patch21703k.exe

[bball44]

I installed the patch, but have still been getting errors. Just got one that caused a database error on an attempted insert (similar to before). Here is the hand that caused the error.

Stage #1483468757: Holdem Normal $2/$4 - 2009-06-16 22:26:27 (ET)
Table: PALM BEACH (Real Money) Seat #2 is the dealer
Seat 2 - CNDPKROOKIE ($59.50 in chips)
Seat 3 - BIGBLACKDOG ($62.50 in chips)
Seat 4 - BADNEWS1134 ($136.30 in chips)
Seat 5 - JACKD30383 ($109.50 in chips)
Seat 8 - TEXAS CLOVER ($174 in chips)
Seat 1 - GOODTIMISLAND ($111.75 in chips)
BIGBLACKDOG - Posts small blind $1
JACKD30383 - Posts big blind $2
CARMANCHRIS3 - Posts $2
*** POCKET CARDS ***
Dealt to GOODTIMISLAND [2h 3d]
CARMANCHRIS3 - Checks
TEXAS CLOVER - Folds
GOODTIMISLAND - Folds
CNDPKROOKIE - Calls $2
BIGBLACKDOG - Calls $1
JACKD30383 - Checks
*** FLOP *** [3h 5d 7c]
BIGBLACKDOG - Checks
JACKD30383 - Checks
CARMANCHRIS3 - Checks
CNDPKROOKIE - Checks
*** TURN *** [3h 5d 7c] [3s]
BIGBLACKDOG - Bets $4
JACKD30383 - Calls $4
CARMANCHRIS3 - Folds
CNDPKROOKIE - Folds
*** RIVER *** [3h 5d 7c 3s] [8h]
BIGBLACKDOG - Bets $4
JACKD30383 - Raises $8 to $8
BIGBLACKDOG - Calls $4
*** SHOW DOWN ***
JACKD30383 - Shows [8s 3c] (Full house, threes full of eights)
BIGBLACKDOG - Mucks
JACKD30383 Collects $30.50 from main pot
*** SUMMARY ***
Total Pot($32) | Rake ($1.50)
Board [3h 5d 7c 3s 8h]
Seat 1: GOODTIMISLAND Folded on the POCKET CARDS
Seat 2: CNDPKROOKIE (dealer) Folded on the TURN
Seat 3: BIGBLACKDOG (small blind) HI: [Mucked] [5c As]
Seat 5: JACKD30383 (big blind) won Total ($30.50) HI:($30.50) with Full house, threes full of eights [8s 3c - B:3s,B:3h,P:3c,P:8s,B:8h]
Seat 8: TEXAS CLOVER Folded on the POCKET CARDS

[ptrack pat]

There is nothing PT can do about these errors. If you look at this hand, the player listed as posting the blind is not listed anywhere in the top or bottom section of the hand where it has the seating information. You need to contact UB/Cereus about these to get them to fix the bugs in their software that don't list the seating information correctly.