BWIN

[vtwin]

PT wont load hand histories from bwin, used to work. I haven't played for a week just logged on and doesnt work anymore.

[WhiteRider]

Please see this sticky topic.

[vtwin]

yep, downloaded 2.81 still don't work

[WhiteRider]

Have you configured it to the new folder where the hand histories are being written?
Are the hand history files being written there?
Do you have BWin installed in English?
What is the import status window showing?

Please enable logging, reproduce the problem by playing a few hands on a single table and submit your PokerTracker.log and PokerTrackerHUD.log files (zip/compress them first, call it logs.zip) to the Support system , and link to this thread in the reference field of the ticket so that we can investigate.