Problem beta 28

[tryade]

All functioned very well, but by downloading version 28.2, the hud did not function any more with boss media.
So, I downloaded version 28.3 of pt3 correctly and now pt3 does not want any more s' to open.
my system exploitation is XP.

I had reboot my systme and i re-download beta 28.3 without succes !

I cannot what make?

thanks.

[WhiteRider]

Please make sure you download Beta 28.3 from the Download page and that you make sure PT3 is NOT running when you install.

[GateKeeper]

Same problem here. I downloaded the update right now, PT3 not running while installing.

EDIT: didn't try to reboot before installing, I'll let you know.

[Just_us]

Same problem here.
Followed all hints with redownload, reinstall.

[Inv1ctus]

Same here, PT3 doesn't startup after beta 2.3 upgrade.

[Josh]

Did earlier versions of beta 28 start for you guys?

[Just_us]

28.1 runs fine. 28.2 hud isn't working. 28.3 not working at all.

[APerfect10]

Everyone, please enable logging, reproduce the problem then send us your PokerTracker.log file so that we can look into the issue. (You will need to enable logging via the method where you cannot start PT3)

Tutorial: How to Create a PokerTracker 3 Log File

Please submit your log files to us via the link below:

PokerTracker Support for Derek

Best regards,

Derek

[VMAN1500]

How would a person enable logging when the program wont launch after upgrade ??? doesnt the program need to be running or am i missing something ?

[Just_us]

Ok, send you the files plus "PokerTracker-Crash*.log"