new install problems importing hands and writing log

[bobbydavro]

Fresh install of PT3 postgre, put all my hh into the pokerstars HH ready to import, hit auto import and get the following errors.

cant open file c:\program files\poker tracker 3\logs\auto import_20080028.log(error 0:the operation could not be completed succesfully.)
cant open file c:\program files\pokerstars\handhistory\\logfilename(error 0:the operation could not be completed succesfully.)

repeat for every hh

I believe its because of the double \\ after handhistory

Also I can't post the error here in full because the save log.txt doesn't work, i choose save to and hit save and it doesnt save.

im on vista

[Josh]

Are you running PT3 as admin?

[bobbydavro]

sorry yes forgot to say

running as admin as per instuctions, click icon, advanced run as admin etc.

only thing not default perhaps about my vista is I've disabled the UAC (too damn annoying)

[APerfect10]

Open "My Computer", browse to C:\Program Files, right click the "PokerTracker 3" directory->Properties. Select the "Security" tab. Click the "Advanced" button. Choose the "Owner" tab. If it does not list "Administrators (CPU name-PC\Administrators) click the Edit button and select "Administrators (CPU name-PC\Administrators) then click Apply. If it asks to do the same for sub-directories click yes.

Best regards,

Derek

[bobbydavro]

followed that and the folder is indeed

Administrators (Mark-PC\Administrators)

for the owner

[APerfect10]

What about the PokerTracker/logs directory?

[bobbydavro]

yup all set to admin - this is when doing the auto import option.

I'm now trying the manual import option on the dir and that is attempting to import files but after about 20 mins vista does the program has stopped responding type error...which I'm guessing is vista just giving up cos its taking too long to import 250K+ hands. Win2k just used to plough through them.