Alias added

General discussion of PokerTracker 3.

Moderator: Moderators

Alias added

Postby theperni » Fri Mar 20, 2009 6:00 am

In the main tab "General" I added 3 alias.
In the same tab, now under "Player Summary" I'm able to see the combined stats but under "Player Statistics" I see the only stats for the main screen name (no filters applied), not the combined stats.
Same situation in the tab "Details", I can see the only stats for the main screen name.
theperni
 
Posts: 6
Joined: Sat Aug 09, 2008 4:54 pm

Re: Alias added

Postby kraada » Fri Mar 20, 2009 9:50 am

Try clicking the Clear button at the top right to make sure you don't have any filters set, you might have a filter set so that you only see stats from one site.
kraada
Moderator
 
Posts: 54431
Joined: Wed Mar 05, 2008 2:32 am
Location: NY

Re: Alias added

Postby WhiteRider » Fri Mar 20, 2009 10:58 am

Try restarting PT3 - I just noticed this issue after creating a new database and creating an alias and it was correct after a restart.
WhiteRider
Moderator
 
Posts: 54017
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: Alias added

Postby theperni » Fri Mar 20, 2009 12:03 pm

I tried yours suggestions but no change: clear filters, close and restart PT3 and PostgreSQL; set this DB as "default" and restart; add alias only from same Network; set different screenname as "main" alias.
theperni
 
Posts: 6
Joined: Sat Aug 09, 2008 4:54 pm

Re: Alias added

Postby WhiteRider » Fri Mar 20, 2009 3:45 pm

Please enable logging, reproduce the problem by adding your alias and viewing the report, and submit your PokerTracker.log file to the Support system , and link to this thread in the reference field of the ticket so that we can investigate.
WhiteRider
Moderator
 
Posts: 54017
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK


Return to General [Read Only]

Who is online

Users browsing this forum: No registered users and 22 guests

cron