PokerStars Hands Import Error

Experiencing technical difficulties? Think you've found a problem with PokerTracker 3? Report it here.

Moderator: Moderators

PokerStars Hands Import Error

Postby testy » Sat Apr 25, 2009 12:13 pm

Hi, i just got a bunch of pokerstars hhs
and none of them could be importet

here is an example file with 3 hands:
http://filelobster.com/cul6i8edrhhg/asd.txt
they give the following errors:

2009/04/25 18:09:57: Import beginning
2009/04/25 18:09:57: Import file: C:\GameFiles\PokerStars\HandHistory\asd.txt
2009/04/25 18:09:57: Invalid pot size for hand #27023391360 (Line #27)
2009/04/25 18:09:57: Invalid pot size for hand #27023401292 (Line #57)
2009/04/25 18:09:57: Invalid pot size for hand #27023414939 (Line #87)
2009/04/25 18:09:57: + Complete (2 hands, 3 errors, 1 duplicates)
2009/04/25 18:09:57: Import complete. 2 hands in 1 file were imported. (3 errors, 1 duplicates)
2009/04/25 18:09:58:
testy
 
Posts: 5
Joined: Wed Apr 22, 2009 7:09 pm

Re: PokerStars Hands Import Error

Postby kraada » Sat Apr 25, 2009 1:31 pm

Could you please attach this file to a support ticket and we'll look into this further for you.
kraada
Moderator
 
Posts: 54431
Joined: Wed Mar 05, 2008 2:32 am
Location: NY

Re: PokerStars Hands Import Error

Postby testy » Sat Apr 25, 2009 4:33 pm

solved it myself
u can delete the support ticket also
thanks
testy
 
Posts: 5
Joined: Wed Apr 22, 2009 7:09 pm

Re: PokerStars Hands Import Error

Postby kraada » Sat Apr 25, 2009 4:41 pm

What did the problem turn out to be? Just in case it happens to anybody else.
kraada
Moderator
 
Posts: 54431
Joined: Wed Mar 05, 2008 2:32 am
Location: NY

Re: PokerStars Hands Import Error

Postby WhiteRider » Sat Apr 25, 2009 5:40 pm

And please reply to your ticket saying that you have solved it - thanks.
WhiteRider
Moderator
 
Posts: 54018
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK


Return to Technical Support / Bug Reports [Read Only]

Who is online

Users browsing this forum: No registered users and 7 guests

cron
highfalutin