Beta28 doesn't work [Pokerstars]

Experiencing technical difficulties? Think you've found a problem with PokerTracker 3? Report it here.

Moderator: Moderators

Beta28 doesn't work [Pokerstars]

Postby bouter8 » Fri Jun 12, 2009 1:00 pm

Since Pokerstars have made an update the Pokertracker 3 HUD isn't working!
bouter8
 
Posts: 41
Joined: Wed May 07, 2008 9:59 am

Re: Beta28 doesn't work [Pokerstars]

Postby Cabeza2000 » Fri Jun 12, 2009 1:07 pm

Same for me with beta27.
Cabeza2000
 
Posts: 6
Joined: Sat May 17, 2008 4:37 am

Re: Beta28 doesn't work [Pokerstars]

Postby Cabeza2000 » Fri Jun 12, 2009 1:17 pm

solved by updating to beta 28 and then running ps as administrator.
Cabeza2000
 
Posts: 6
Joined: Sat May 17, 2008 4:37 am

Re: Beta28 doesn't work [Pokerstars]

Postby bouter8 » Fri Jun 12, 2009 1:21 pm

Doesn't work by my. I have got Windows XP
bouter8
 
Posts: 41
Joined: Wed May 07, 2008 9:59 am

Re: Beta28 doesn't work [Pokerstars]

Postby kraada » Fri Jun 12, 2009 3:26 pm

For those having trouble with Beta 28, please enable logging (Configure --> Options --> Logging Enabled and restart PT3) and attempt to import while playing for one full orbit then attach the C:\Program Files\PokerTracker 3\PokerTracker.log and C:\Program Files\PokerTracker 3\PokerTrackerHud.log files to a support ticket and we'll look into what could be causing this for you. We have tried but are unable to reproduce this problem ourselves so we do need your log files to figure out what is causing the trouble.
kraada
Moderator
 
Posts: 54431
Joined: Wed Mar 05, 2008 2:32 am
Location: NY

Re: Beta28 doesn't work [Pokerstars]

Postby Aeis » Fri Jun 12, 2009 4:18 pm

Strange thing is that PS work on my other computer. Both got Vista ad build 4 installed.
I cannot install beta 28 either since Avira is giving virus varning that don't seem possible to get around.

So when is this fix coming in the next build which work with avira?
Aeis
 
Posts: 19
Joined: Fri May 23, 2008 10:44 am

Re: Beta28 doesn't work [Pokerstars]

Postby kraada » Fri Jun 12, 2009 5:27 pm

Avira needs to upgrade their definitions; we have submitted the file and they have noted that it is a false positive but we do not know how soon they will actually release their next definition update.
kraada
Moderator
 
Posts: 54431
Joined: Wed Mar 05, 2008 2:32 am
Location: NY


Return to Technical Support / Bug Reports [Read Only]

Who is online

Users browsing this forum: No registered users and 28 guests

cron