PT-Install-v3.00.b30.7 not starting

Experiencing technical difficulties? Think you've found a problem with PokerTracker 3? Report it here.

Moderator: Moderators

PT-Install-v3.00.b30.7 not starting

Postby ellar » Mon Feb 22, 2010 2:41 pm

Hi,

I am running PT3 3.0b30.7 or I should better say I tried it. After installation and reboot it is using 100% CPU and just showing the PT3 startup sign. I am usins Avira as Virusscanner. What should I do now.

Best Regards,
Ralph
ellar
 
Posts: 4
Joined: Sat Jan 24, 2009 6:12 pm

Re: PT-Install-v3.00.b30.7 not starting

Postby kraada » Mon Feb 22, 2010 3:17 pm

Press ctrl+alt+del and click Task manager. Go to the processes tab - do you see any postgres processes?
kraada
Moderator
 
Posts: 54431
Joined: Wed Mar 05, 2008 2:32 am
Location: NY

Re: PT-Install-v3.00.b30.7 not starting

Postby ellar » Mon Feb 22, 2010 4:44 pm

no there is no postgres process
ellar
 
Posts: 4
Joined: Sat Jan 24, 2009 6:12 pm

Re: PT-Install-v3.00.b30.7 not starting

Postby Ignatius37 » Mon Feb 22, 2010 4:58 pm

Having the same problem, but am getting postgres processes. Running on Vista home premium.
Ignatius37
 
Posts: 10
Joined: Wed Mar 12, 2008 2:29 pm

Re: PT-Install-v3.00.b30.7 not starting

Postby kraada » Mon Feb 22, 2010 5:06 pm

Click Start, either in the window (in vista or win 7) or in the run box (win xp) type services.msc and hit enter. Scroll down and see if there's a PostgreSQL process there - if there is, try to start it. If it fails with an error, tell me what the error is.
kraada
Moderator
 
Posts: 54431
Joined: Wed Mar 05, 2008 2:32 am
Location: NY

Re: PT-Install-v3.00.b30.7 not starting

Postby ellar » Mon Feb 22, 2010 5:25 pm

Oh I forgot to tell that I am using Vista Ultimate 64bit version.

When using the process explorer I can see that a threat with startaddress 0x0 is using 50% CPU and another threat ntdll.dll is using 5 to 10 % CPU.

now (after 25 minutes) pokertracker came up and is updating the DB but is is showing "not responding"

there is a service and it is started, i restarted it and there was no error
ellar
 
Posts: 4
Joined: Sat Jan 24, 2009 6:12 pm

Re: PT-Install-v3.00.b30.7 not starting

Postby Ignatius37 » Mon Feb 22, 2010 5:29 pm

PostgreSQL Database Server 8.3 is running.

I'm running a vacuum, update and cluster just to see if that's the problem.
Ignatius37
 
Posts: 10
Joined: Wed Mar 12, 2008 2:29 pm

Re: PT-Install-v3.00.b30.7 not starting

Postby Ignatius37 » Mon Feb 22, 2010 5:33 pm

fwiw, when the housekeeping finished, I restarted and it appears to be working now. Hope that helps.
Ignatius37
 
Posts: 10
Joined: Wed Mar 12, 2008 2:29 pm

Re: PT-Install-v3.00.b30.7 not starting

Postby ellar » Mon Feb 22, 2010 6:03 pm

housekeeping did not help

will try some more things tomorrow
ellar
 
Posts: 4
Joined: Sat Jan 24, 2009 6:12 pm

Re: PT-Install-v3.00.b30.7 not starting

Postby kraada » Mon Feb 22, 2010 6:06 pm

I'm confused - are you both on the same machine?
kraada
Moderator
 
Posts: 54431
Joined: Wed Mar 05, 2008 2:32 am
Location: NY

Next

Return to Technical Support / Bug Reports [Read Only]

Who is online

Users browsing this forum: No registered users and 30 guests

cron