PT3 Beta 30.7 Hangs during startup

Experiencing technical difficulties? Think you've found a problem with PokerTracker 3? Report it here.

Moderator: Moderators

PT3 Beta 30.7 Hangs during startup

Postby StackTrace » Fri Mar 05, 2010 4:02 am

Hi there,

After having problems with Pokertracker 3 build 5.2 (system freeze-up after about 30 minutes) I decided to try the Beta version 3.00 beta 30.7.
However, PokerTracker does not start at all now; the splash screen shows, cpu is 100%, nothing else happens; I have to kill the application with the task manager.

Please help! I cannot use PokerTracker anymore now... :(

All suggestions are welcome

StackTrace

PS:
- Firewall has not been a problem; I can find both outbound and inbound rules (allow) for Pokertracker
- Running 'as administrator': no difference
- No log-file found
- Pokertracker does not show its own icon in the task manager, but the 'default application'-windows icon
StackTrace
 
Posts: 15
Joined: Thu Mar 05, 2009 5:11 am

Re: PT3 Beta 30.7 Hangs during startup

Postby WhiteRider » Fri Mar 05, 2010 5:25 am

There is a known problem when updating to Beta 30.7 from Build 5.2. It is rebuilding your cache - it shouldn't force this at start but this is something that needs to be done anyway, so please start it up and let it run; it shouldn't take more than an hour or 2 unless you have a really big database.
This is fixed for the next release but it will only happen once.
WhiteRider
Moderator
 
Posts: 54017
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: PT3 Beta 30.7 Hangs during startup

Postby StackTrace » Fri Mar 05, 2010 12:04 pm

Thank you for your reply!

I will start up Pokertracker tonight and will post the results tomorrow.

StackTrace
StackTrace
 
Posts: 15
Joined: Thu Mar 05, 2009 5:11 am

Re: PT3 Beta 30.7 Hangs during startup

Postby Ensano » Fri Mar 05, 2010 1:33 pm

I had this problem last night and let it run for over 12 hrs. I had to end the program this afternoon.
Ensano
 
Posts: 45
Joined: Sun Aug 24, 2008 1:06 pm

Re: PT3 Beta 30.7 Hangs during startup

Postby WhiteRider » Fri Mar 05, 2010 3:17 pm

How big is your database?

If you install Beta 30.5 and run it once then update to Beta 30.7 again it should avoid the startup delay.
WhiteRider
Moderator
 
Posts: 54017
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: PT3 Beta 30.7 Hangs during startup

Postby Ensano » Fri Mar 05, 2010 5:27 pm

1.5M approx
Ensano
 
Posts: 45
Joined: Sun Aug 24, 2008 1:06 pm

Re: PT3 Beta 30.7 Hangs during startup

Postby Ensano » Fri Mar 05, 2010 5:29 pm

WhiteRider wrote:If you install Beta 30.5 and run it once then update to Beta 30.7 again it should avoid the startup delay.



you're a damn genius Whiterider.... damn genius
Ensano
 
Posts: 45
Joined: Sun Aug 24, 2008 1:06 pm

Re: PT3 Beta 30.7 Hangs during startup

Postby WhiteRider » Fri Mar 05, 2010 5:45 pm

:) :ugeek:

You'll still want to run housekeeping at some point, though.
WhiteRider
Moderator
 
Posts: 54017
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: PT3 Beta 30.7 Hangs during startup

Postby Ensano » Fri Mar 05, 2010 6:44 pm

yeah I usually run it every sunday so I'll be doing that after this weekend
Ensano
 
Posts: 45
Joined: Sun Aug 24, 2008 1:06 pm

Re: PT3 Beta 30.7 Hangs during startup

Postby StackTrace » Sat Mar 06, 2010 4:52 am

Started Pokertracker, went to bed and the next morning it was running!
Did some housekeeping, which took an hour or so, and now everything is running fine.
StackTrace
 
Posts: 15
Joined: Thu Mar 05, 2009 5:11 am

Next

Return to Technical Support / Bug Reports [Read Only]

Who is online

Users browsing this forum: No registered users and 14 guests

cron