Error for registration

[Raphsquat]

Hi,

I just buy PokerTracker 3 and i have a message error :

PokerTracker was unable to contact the registration server to confirm the activation of your product.

I'm on mac os Lion, my firewall is desactived and i don't have antivirus softwares.

Can you help please,

Raphaël

[WhiteRider]

Do you have a third party firewall (if so, which one), or a router or anything else which restricts internet access?

[Raphsquat]

I look in my adsl box and i don't have acces restriction, i see in you forum when my name have a french caracter : "é" it's could be a problem for registrer my PT3 version, isn't it ?

[Raphsquat]

I have a support ticket if you can help me : 115972

Thanx

[kraada]

Thanks we will get back to you in your ticket.