Cannot get HUD stats or HH's to import while on FTP

[jaeh00d]

that is my issue. i cannot get HUD stats to appear on FTP nor can i get my HH's to import. both features are working fine on pokerstars.

i looked through the settings and everything seems to be checked and right for ftp. i dont get it. it says "running". but while playing simultaneously on ps and ftp, pokerstars only seems to function.

please give mes ome feedback. thank you

[Josh]

Do you have FTP configured to save hand histories to disk? Is it actually writing hands to disk?

[jaeh00d]

yes i do. i know because when i initially started up PT3 and began importing, it got thousands of hands from both sites initially. like i said it works fine on stars but am having an issue with ftp. i have different user names on ftp and stars i dont think that would be an issue. i set it up in the setting with the different usernames. so i am not sure.

any ideas?

[Peligroso]

yes i do. i know because when i initially started up PT3 and began importing, it got thousands of hands from both sites initially. like i said it works fine on stars but am having an issue with ftp. i have different user names on ftp and stars i dont think that would be an issue. i set it up in the setting with the different usernames. so i am not sure.

any ideas?

Have you controlled that the settings are correct? Select Full Tilt in the site list and go to the "Full Tilt Configuration" tab, check the Hand History Directory. Go to a table on FTP and make sure that it's writing hand histories to this directory (or to your player subdirectory).

[jaeh00d]

yes i do. i know because when i initially started up PT3 and began importing, it got thousands of hands from both sites initially. like i said it works fine on stars but am having an issue with ftp. i have different user names on ftp and stars i dont think that would be an issue. i set it up in the setting with the different usernames. so i am not sure.

any ideas?

Have you controlled that the settings are correct? Select Full Tilt in the site list and go to the "Full Tilt Configuration" tab, check the Hand History Directory. Go to a table on FTP and make sure that it's writing hand histories to this directory (or to your player subdirectory).

the file is empty, im guessing because when i initially booted up up ftp it imported all my previous hand hisotries in the to the database. i checked the ps folder and it is empty as well so thats how i know that is not the problem. so i am assuming the HH's are sent to the folder and that automatically imported to the database then leave the folder. if i look in ps while playing there will only be like the last four of five hands inthe folder, then once they are imported they leave.

anyone else have any ideas in how to help me here?

[Peligroso]

yes i do. i know because when i initially started up PT3 and began importing, it got thousands of hands from both sites initially. like i said it works fine on stars but am having an issue with ftp. i have different user names on ftp and stars i dont think that would be an issue. i set it up in the setting with the different usernames. so i am not sure.

any ideas?

Have you controlled that the settings are correct? Select Full Tilt in the site list and go to the "Full Tilt Configuration" tab, check the Hand History Directory. Go to a table on FTP and make sure that it's writing hand histories to this directory (or to your player subdirectory).

the file is empty, im guessing because when i initially booted up up ftp it imported all my previous hand hisotries in the to the database. i checked the ps folder and it is empty as well so thats how i know that is not the problem. so i am assuming the HH's are sent to the folder and that automatically imported to the database then leave the folder. if i look in ps while playing there will only be like the last four of five hands inthe folder, then once they are imported they leave.

anyone else have any ideas in how to help me here?

Well, it doesn't hurt controlling if the hand histories are saved in the folder or not. Just have that folder opened and open up a few tables on FTP, you don't even have to be playing yourself. Just make sure it's writing the hand history files to that folder. FTP doesn't move your hand history files, only PokerTracker does, also it does this at the end of the sessions and not after each hand. Just open up a table on FTP without PT3 open and check that it's correctly writing the hand history files to the folder you've set in PT3.

[jaeh00d]

any ideas?[/quote]
Have you controlled that the settings are correct? Select Full Tilt in the site list and go to the "Full Tilt Configuration" tab, check the Hand History Directory. Go to a table on FTP and make sure that it's writing hand histories to this directory (or to your player subdirectory).[/quote]

the file is empty, im guessing because when i initially booted up up ftp it imported all my previous hand hisotries in the to the database. i checked the ps folder and it is empty as well so thats how i know that is not the problem. so i am assuming the HH's are sent to the folder and that automatically imported to the database then leave the folder. if i look in ps while playing there will only be like the last four of five hands inthe folder, then once they are imported they leave.

anyone else have any ideas in how to help me here?[/quote]
Well, it doesn't hurt controlling if the hand histories are saved in the folder or not. Just have that folder opened and open up a few tables on FTP, you don't even have to be playing yourself. Just make sure it's writing the hand history files to that folder. FTP doesn't move your hand history files, only PokerTracker does, also it does this at the end of the sessions and not after each hand. Just open up a table on FTP without PT3 open and check that it's correctly writing the hand history files to the folder you've set in PT3.[/quote]

ok going to try this now. ill let you know

[jaeh00d]

ok man i did what you said. and no the hand histories are not being sent to the file. so i am guessing no they are not saving to the comp. i also did the same thing with pokerstars, since i had PT3 turned off the HH's were pooling up in the PS folder. but nothing at all in the FTP folder. I am simultaneously playing two games at a time on each site. so i do not understand what the issue is. what do you think it could be?

[WhiteRider]

The FTP software has to be told to write HH files - it sounds like you've done this before, but check it's still set.
Also note that FT writes observed hands to the HH folder and played hands to a sub-folder.
First thing is to make sure HH files are being written.

[jaeh00d]

The FTP software has to be told to write HH files - it sounds like you've done this before, but check it's still set.
Also note that FT writes observed hands to the HH folder and played hands to a sub-folder.
First thing is to make sure HH files are being written.

well like i said earlier, i think i confirmed they are no longer being written. they file folder is completely empty. the only ftp files that are in the PT3 date back to 03/14/2008. so something has happened since then and it is no longer writing. so how would i fix this.

thanks